Sales Associate

Sales Associate Stockton-on-Tees, England

Victoria's Secret
Full Time Stockton-on-Tees, England 10.56 - 12.04 GBP Today
Job description

The Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.

Key Responsibilities:

  • Drives top line store sales and growth by personally selling to customers
  • Moves with intention throughout the store, connecting with multiple customers
  • Proactively engages with customers, reads cues and responds effectively
  • Creates a memorable connection by asking effective questions to identify customer needs and make compelling bra and additional product category recommendations
  • Uses confident selling statements and is effective at overcoming customer objections
  • Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
  • Displays expert product knowledge and takes initiative to elevate personal knowledge of product categories
  • Participates in sales goal setting with manager and tracks individual performance towards the goal
  • Converts return, offers and other promotions into larger sales
  • Delivers a friendly and efficient cash wrap experience processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as needed

All leadership roles at Victoria’s Secret are responsible for: Driving top line store sales results and growing the business through action and productivity Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our “Best at Bras” culture
*

  • Creating customer awareness of programs available to them, (i.e., email capture) to build customer loyalty, when applicable
  • Setting personal goals and tracking individual and team performance to the goals
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Assisting in housekeeping of sales floor and communicating maintenance issues
  • Keeping an awareness of, and building personal capability in, loss prevention
  • Reinforcing store strategy to reduce shrink
  • Supporting all activities related to providing a safe working environment
  • Understanding and demonstrating Company values

Success Measures: Sales Comps (Likes) * Bra Comps (Likes)

  • Sales Per Hour (SPH)
  • Pounds Per Transaction (PPT)
  • Transactions Per Hour (TPH)
  • Bra Percent (%)
  • Exhibits an authentic desire to exceed the customers’ expectations
  • Persuasive, builds enthusiasm, and inspires the customer to buy
  • Proven ability to meet or exceed sales goals preferred
  • Demonstrates a sense of urgency
  • Has a healthy, competitive spirit, while maintaining a team focus
  • Is resilient and bounces back quickly from setbacks
  • Pursues opportunities to take on more responsibility
  • Seeks out coaching from leaders and peers to improve productivity; leads own learning
  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Job Type: Permanent

Job Types: Full-time, Part-time, Permanent

Benefits:

  • Company pension
  • Employee discount

Schedule:

  • 8 hour shift

Work Location: One location

Sales Associate
Victoria's Secret

www.victoriassecret.com
Reynoldsburg, United States
Martin Waters
$5 to $10 billion (USD)
10000+ Employees
Company - Public
Department, Clothing & Shoe Stores
2021
Related Jobs

All Related Listed jobs

QA Team Lead
Prism Digital London, England 60000 - 65000 GBP ANNUAL Today

The role will be working with the Head of QA within IT Development by undertaking functional and non-functional testing activities.

Chef
The Moody Cow, Bargoed Farm Aberaeron, Wales 12 - 14.5 GBP HOURLY Today

The successful candidate would have a NVQ Level 2 (or equivalent) and at least 2 years' experience in a restaurant, hotel or pub kitchen.

Retail Customer Advisor (Glasgow Forge) 16hr
Three Glasgow, Scotland 11.15 GBP HOURLY Today

Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy. Solving queries for customer quickly.

Business Development Executive
QA Limited London, England 27279 - 32400 GBP ANNUAL Today

Prepare quotes and proposals for customers. A good two hours a day of new business sales activity across a variety of channels and will be responsible for

Commercial Food & Safety Officer
Cornwall Council Bodmin, England 34731 - 41703 GBP ANNUAL Today

This position will be subject to a criminal record disclosure check. You will work alongside a highly experienced group of officers who are knowledgeable,