Job description
Position
KENZO is currently seeking an experienced and passionate Sales Associate to join its SoHo boutique!
This position is responsible for providing a personalized client experience, building strong client relationships, as well as meeting and exceeding sales targets.
Responsibilities:
- Meet individual and store sales targets and clientele sales goals;
- Exemplify the core values of the brand when assisting customers;
- Support sales staff when merchandise is needed that is in stock but not on the sales floor;
- Actively engaged at all times with a “team selling” mentality
- Incorporate product knowledge in the sales process with the goal of maximizing sales, units sold per transaction, and the dollar value of each transaction;
- Adhere to all company policies and procedures;
- Facilitate and develop lasting relationships with clients to increase client retention;
- Promote store events through email, phone, and personalized notes;
- Develop and maintain a client book to better assist growing an engaged clientele;
- Consistently follow up with any shipping, alteration, or other issues related to clients;
- Assist in general housekeeping and the maintenance of the selling space;
- Actively participate in visual merchandising including regular maintenance due to sell through;
- Support shipping and receiving and inventory control as requested;
- Maintain inventory in an efficient, clean, secure and organized fashion;
- Partner with Management for replenishment on sold out styles, collection feedback, and product performance;
Profile:
- 1+ years’ experience in retail sales
- Proven experience driving positive customer interactions
- Strong verbal and written communication skills and excellent organizational skills
- Flexibility to work a retail schedule including evenings, weekends and holidays
Employee benefits: At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.
he compensation for this position ranges from $20- $23 p/hr. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a bonus opportunity, and a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.