Sales Assistant London, England
Job description
Job Description:
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Created with admiration for designer handbags and a passion for sustainability, Designer Exchange aims to revolutionise the previously owned luxury industry. Combined, our team has over 20 years industry experience and guarantee that all handbags and accessories are authentic. Our team of experts physically check 100% of our products. Designer Exchange has created a safe store environment and website platform for customers to buy and sell luxury items.
The purpose of the role is:
- Sell and advise customers
- Handle payments in cash, card and voucher
- Provide excellent customer service both in store and online
- Assist customers with booking in stock to sell to us
- Assist customers selling their items to Designer Exchange
- Pack and process ecommerce orders
- Work within a team towards operations and commercial objectives
- Assist management to ensure sales and buys targets are met weekly
- Follow the delegation of management
- Ensure the store is maintained
The ideal candidate will:
- Have a passion for the resale industry and sustainability
- Enthusiasm for fashion and follows current trends
- Have an interest in the designer items that we buy and sell
- Be experienced in the luxury retail environment
- Be able to use a till system, gmail, google drive and google sites
- Be a fast learner who can follow delegated tasks
- Pay close attention to detail and accuracy
- Have excellent communication skills - both verbal and written
- Be open to training and development
- Proactive with an eagerness to learn, develop and work
- Existing retail experience is preferred within the luxury industry
Job Types: Full-time, Part-time
