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Job description

Miller are a specialist (re)insurance broking partnership, with over 100 year history.
We always strive to be the best. That is why we focus on specialist areas where we have built up technical sector knowledge and have become a recognised leader in out chosen fields.

We are headquartered in London, with further offices in Ipswich, Bermuda, Brussels, Paris, Singapore and Switzerland.
Responsibilities

• Work in tandem with Territorial Group leaders on adoption of best practice tools – BD trackers, ‘playbooks’ and other tools. Join client calls, produce accurate meeting notes and co-ordinate other client related activity.
• Worldwide Broker Network - Help establish and maintain regular contact plan, participating and contributing as appropriate. Maintains member client activity log of incoming and outgoing enquiries – follow up with Miller teams to ensure prompt replies.
• Supports the central SBD team with efficient production of call/meeting notes and following up on action points that pertain to clients and prospects.
• Once adoption agreed by the business unit or team, help with maintenance and actions arising from Business Development Trackers/Pipeline tools.
• Help facilitate the Miller wide Account Plans, initially gathering information for, and maintaining priority Miller wide plans.
• Become a super user within team for maintenance of up to date and high quality data in SalesForce (sales pipeline / tracker, account plans, cross sell and more as specified).
• Day to day support with onboarding of new teams and hires, notably project management of the ‘Plug and Play’ process, maintaining a checklist of activity and conveying status updates.
• Comfortable producing management information (MI) reporting to detail performance and forecast, using tools including Salesforce and PowerBI.
• Other client focussed specific projects as they come along – including event/conference planning and co-ordination.
• Maintain MINT intranet content for CS&D as a communication portal for promiting best practices.
• Air Traffic control – help field incoming client enquiries and find the right team at Miller. Including fielding marketing leads and co-ordinating to ensure follow up.

Benefits
On top of a competitive salary we offer a fantastic benefits package including:

• 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
• Private Medical Insurance
• Medicare cash plan
• Minimum of 25 days annual leave (with flexibility to buy or sell)
• Life Assurance
• Income Protection
• Critical Illness cover
• Enhanced Maternity, Paternity Adoption and Shared Parental Leave