Sales Administrative Assistant Rugeley, England
Job description
Our Sales team is undergoing a significant period of growth, and are searching for a Sales Administrative Assistant to identify and support continuous improvement. As a Middletons Tours Sales Advisor you’ll be responsible for handling sales enquiries from customers. This will be over the telephone or via the internet/email. You will be active in your search for generating business, whilst also managing existing accounts to maximise profitability. Your main focus will be the customer and working on solutions that best suit the customer’s needs as well ensuring our high customer service level is continuously maintained.
We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.
Role and Responsibilities:
- To provide the highest levels of customer service by providing a knowledgeable, courteous, responsible and efficient service, projecting the quality image of the brand and the Company.
- To ensure all customer expectations and requirements are exceeded throughout the sales experience both via the telephone and using email/web bookings.
- To achieve personal sales targets, profit targets and activity levels as required for the role.
- To communicate effectively between customer and supplier to ensure specific requirements are met.
- To be aware of the sales system at all time, continuously communicating with customer regarding outstanding balances, optional bookings, group holds.
- To be sales driven, motivated and see every call as an opportunity.
The successful applicant will be highly motivated, efficient and organised. You must be used to working in driven sales environment and possess excellent communication and customer handling skills.
This is a fantastic opportunity for an individual seeking a rewarding and challenging role in a successful and growing team of likeminded individuals. As the next Sales Administrative Assistant, you’ll have the opportunity to develop your role within the company, providing support to other team members to reach sales targets and fill to maximum capacity.
Are you the right candidate?
- We’re looking for someone with strong knowledge of UK and European geography, who has a keen interest in the products we offer and the Coaching Industry.
- You’ll possess the ability to analyse and resolve complex issues, you’ll be an excellent problem solver with a love of thinking analytically.
- We require someone who can support peers involving numerous and varied internal & external stakeholders with differing interests and priorities. You’ll have excellent stakeholder management skills and will be able to work efficiently in an organised manner.
- You’ll be confident with standard Microsoft packages such as Excel, Word and PowerPoint with the ability to quickly grasp new IT systems.
- It is imperative that you possess excellent communications skills. You will have a collaborative approach with the ability to work effectively with leadership and the wider team.
- The right person will have experience of selling direct to customer. You’ll have a proven background in driving a sale and key customer service skills.
- And finally, we are looking for an individual with a resilient approach to change and challenging tasks, you’ll have determination to deliver the company’s long term vision with the ability to display excellent interpersonal and communication skills.
Job Type: Full-time
Salary: £23,500.00-£27,500.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Rugeley: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- What do you consider to be your greatest strengths and weaknesses?
- Please write an response to the below email-
"Good morning,
I would just like to send my thanks to Mike and Clare for looking after us all so well on our recent break to Newcastle (The Great North East). I think everyone had a really enjoyable few days in that beautiful part of the country, enhanced by Mike’s personal knowledge of the area of his birth. With Clare’s calm manner, extensive knowledge of her subject and her quiet efficiency in serving drinks on a moving coach, they are an impressive team.
With my best wishes to everyone at Middletons
Linda Perry"
- What is your current notice period?
- What key skills do you think you can bring to Middletons Tours?
- You get offered the job, what three things do you do to prepare yourself for your first day?
- The holiday a customer calls for is fully booked. What do you do?
Work Location: In person
Application deadline: 30/06/2023
