Safety & Security Team Member - Nights London
Job description
Safety & Security Team Member - Nights Contract Type - Permanent 44 hours per week Employment Type - Full Time The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park is the latest addition to Thistle Hotels. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience. The Role Are you a security professional who can take responsibility for the safety and security of our property, team members and guests and build valuable stakeholder relationships while always maintaining a clear focus on delivering exceptional customer service? Carrying out floor walks, investigating, documenting and dealing with any queries or incidents, your calm and professional manner will help ensure the very best of guest experiences. What we look for Passionate about delivering the highest levels of service with a desire to learn, work hard and progress Comfortable in a front line role facing the public Empathetic and able to build relationships An open personality who is relaxed and natural in their interactions Accurate with good attention to detail Demonstrable desire to pursue a hospitality career Able to work effectively as part of a team Previous experience in a fast paced service environment What's in it for you? Great development opportunities Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group Interest free season ticket loans (conditions apply) Access to a 24/7 Employee Assistance Program Pension and Healthcare Schemes Generous recommend a friend scheme Apprenticeship (from Level 2 to Level 5) Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal Great Recognition program ...and many more!
