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Job description

The successful candidate will be working for NELFT Patient Safety Incident Team. The team consists of Investigating Officers with diverse nursing and clinical background, Family Liaison Officer and patient safety incident team assistants who undertake administrative role. The patient safety incidents team embraces the NELFT values and a culture of being friendly and supportive to staff, patients, carers and families . The team is looking for a dedicated and committed staff member who would like to make a difference in patients care.

The Patient Safety Incident Investigator will take the lead in investigating and reviewing incidents on behalf of the Trust. The post holder will Conduct thorough investigations into patient safety incidents and other incidents, as necessary, using dedicated learning responses and ensuring Being Open principles are applied. The patient safety incident Investigator will compile robust action plans in conjunction with the appropriate manager and will monitor the completion of these action plans to ensure learning takes place.
Contribute to the development, application, monitoring and review of serious incidents
Categorise and classify patient safety incidents and other incidents requiring investigation to assist in
the identification of trends
1. Be responsible for ensuring compliance with all statutory reporting requirement
2. Plan and organise the investigation into patient safety incidents and other incidents and adjust plans or strategies as necessary with the support and direction of the Head of Patient Safety Incident Team and Risk.
3. The post holder will prepare, provide all relevant information, lead the process of investigation and delegate tasks as necessary.
1. Work autonomously as the lead investigator or, where necessary, work as the inquiry manager in conjunction with colleagues and escalate identified risks to the Head of Patient Safety Incident Team and Risk.
1. Identify and review all sources of information in relation to the incident under investigation and use analytical skills to identify the care and service delivery problems. The information may include paper and electronic records, case discussion meetings , liaising with stakeholders, service users and their families or carers.
1. Ensure the consistent approach to the support of staff involved in coroners inquests.
2. Conduct team reviews and ensure this provides an opportunity for the team to contribute to the findings of the final report. Team reviews will be conducted in line with the Being Open principles
1. Ensure aggregated learning is shared across services in conjunction with Practice Development and Organisational Development
1. Provide training on appropriate learning response methodologies to staff managing incidents requiring an investigation

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,192 and a maximum payment of £2,011 per annum pro rata).

Detailed job description and main responsibilities

Please refer to the attached job description and person specification when completing your application

1. To act as an autonomous, registered practitioner who is legally and professionally accountable for own unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols.

2. The post holder will either have a Current Effective Status on the Nursing and Midwifery Council (NMC) – Registered Nurse (RN12 or Allied Health professional.

3. To provide highly specialist advice around investigations and learning responses to improve and influence the care and treatment of patients

4. Further professional knowledge will have been gained through accredited courses workshops, study and in house training programmes.

5. To be able to initiate referrals to other health professional specialist services and agencies.

6. To ensure practice is supported by research, evidence based practice, literature and peer review.

Computer/Administration
1. To be computer literate and encourage implementation of the Trust’s IM&T Strategy.
2. To ensure accurate recording of actions, and updating patient’s records, maintaining