Room Attendant/Housekeeping Birmingham, England
Job description
One of the most important roles in a hotel.
As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done.
Your day-to-day
· You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
· Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
· Keep your supervisor updated on room service progress and alert them to any repairs needed
· Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
· Be organised - keep on top of supplies and amenities and always try to minimise waste
· Reunite items with owners – and log any lost and found property
· Look smart – wear your uniform with pride
· Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
· Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
· May regularly assist with deep cleaning projects
· May have Evening duties
· May assist with other duties as assigned
Job Types: Full-time, Permanent
Salary: From £10.42 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- housekeeping: 1 year (required)
Work Location: In person
Reference ID: Rooms
