Risk and Assurance Officer Remote
Job description
JOB OPPORTUNITY
Psychiatry-UK LLP is the leading provider of online mental health services in the United Kingdom. A career here offers the opportunity to develop your knowledge, skills and life experiences while enjoying the unique opportunity to work in a full or part-time role from your home office. Working in a leading online mental health service means working amongst innovative, forward-thinking and committed professionals in a multi-disciplinary team.
We are recruiting highly motivated and committed individuals who are interested in being at the forefront of developing pioneering projects to help transform British mental healthcare.
Our service is increasingly sought after by patients seeking fast access, high-quality mental health assessment and treatment, both privately and via the NHS Right to Choose scheme. We are recruiting highly focused, suitably experienced candidates to help us meet these demands.
About us
Founded in 2012, Psychiatry-UK has become the largest specialist psychiatry service in the UK. Through innovation, forward thinking and determination, we are helping to shape the future of British mental healthcare, enabling rapid access to high-quality specialist medical diagnosis and treatment online, and onward referral to accredited and medically managed counselling and coaching services.
Risk and Assurance Officer
Summary of role
P-UK’s Risk and Assurance team will work as part of the Clinical Quality and Governance Department ensuring all divisions develop and implement local risk management practices, compliant with Care Quality Commissioner (CQC) regulations and the organisation’s Risk Management Policy.
The post holder will play a key role supporting the Risk and Assurance Manager developing and maintaining the organisation’s risk register and rolling out operational risk processes. You will be responsible for facilitating and supporting a range of business areas including clinical and non-clinical areas. You will predominately work with the Clinical Quality and Governance department and their leadership teams, as well as clinical and non-clinical leadership teams throughout the organisation.
The Risk and Assurance Officer will support the Risk and Assurance Manager to implement and maintain the risk management software system, becoming a super user and assisting other departmental leads to use the system.
Duties/responsibilities
The post holder will have a variety of responsibilities, including the following. This list is not exhaustive, and the post holder could be asked to perform a wider variety of duties to ensure performance management across the team.
As a Risk and Assurance Officer at Psychiatry-UK your responsibilities will include:
- Support the Risk and Assurance team with key tasks relating to risk management.
- Participate in the implementation and maintenance of the risk management software system, becoming a super-user and assisting others in the use of the system.
- Liaise with department leads and risk register owners to regularly review and update risks in the system, including risk discovery and emerging risks.
- Exercise judgement and escalate appropriately.
- When needed, assist with coordinating risk responses and mitigation plans.
- Participate in the design and production of risk reports at various levels.
- Create relationships across the organisation to develop a culture of collaborative working regarding risk management.
Qualifications/skills
This is a dynamic, fast-paced organisation. You will need a positive attitude and be able to work with autonomy and initiative to achieve and exceed goals and meet deadlines.
You will also need to have:
Essential Qualifications and Skills
- A ‘Level in English, or relevant experience in appropriate field.
- 1+ years of experience in adopting, maintaining and reviewing internal controls for compliance and risk management programmes.
- Familiarity with compliance principles and CQC regulations.
- Experience of risk management techniques and frameworks.
- Demonstrable experience of managing regulatory processes.
- High level of skill in using Microsoft Office tools including Word, Excel, PowerPoint
- Experience of managing in crisis, making decisions under pressure and being self-reliant.
- Knowledge and understanding of clinical and non-clinical risk management.
- Reliable and fast internet connection essential
Desired
- Educated to degree level or equivalent experience in the appropriate field such as business administration or healthcare administration.
Essential Knowledge and Skills
- Excellent analytical, communication, and problem-solving skills
- Understands concepts and the importance of developing a performance management culture, including KPI’s, performance and risk management frameworks with a proven track record of delivering results.
- Ability to analyse complex problems and to develop successfully implement practical workable solutions to address them.
- Soft skills such as motivation, consulting, and negotiation.
- Proactive problem solving and decision making, ability to work autonomously and escalate appropriately.
- Attention to detail and accuracy.
- Time management skills, including ability to manage changing priorities.
- Friendly, approachable, and able to work as part of a team.
- Understands and promotes culture and values of P-UK (Psychiatry UK).
Desirable Knowledge and Skills
- Use of statistical analysis software.
- Demonstrate understanding of current regulatory and commissioning environment within a healthcare setting.
- In depth knowledge of managing compliance with CQC fundamental standards and Quality and Safety.
- Experience working with managers and teams to deliver training and support.
Job location
Remote working (preconfigured laptop provided)
You will need a fast, reliable, private internet connection to work with Psychiatry-UK, at least 15Mbps
40 Hours per week
Why work with us?
Our workplace culture is person-centred, supportive and neurodivergent friendly. In addition to comprehensive training and mentor support/CPD, we offer the following benefits:
- Competitive/generous salary
- Additional work-from-home bonus £1,000 p/a pro rata
- Holiday allowance
- Friends and family discount
- Employee Assistance Programme (EAP)
- Strong social network with online events; some face-to-face events
Equality
P-UK is strongly committed to valuing and promoting equality, diversity and inclusion in all of our activities. We welcome and celebrate the diversity of our team and our patients, and are committed to offering equal opportunities and access for all people and groups in society.
How to apply
Please ensure that your CV is up to date and reflects your skills, knowledge and experience, highlighting how you meet the requirements of the advertised role. Make sure that your relevant experience is clearly explained and evidenced.
Ensure you complete the Indeed Skills Tests to the best of your ability as these will inform our decision during the shortlisting process.
Only applicants who complete the online tests will be considered.
To learn more visit Psychiatry-UK.com
Position is subject to DBS certification.
Previous applicants need not apply
Job Types: Full-time, Part-time
Part-time hours: 40 per week
Salary: £34,500.00 per year
Benefits:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- A-Level or equivalent (preferred)
Experience:
- Clinical and non Clinical Risk Management: 1 year (preferred)
- Risk Management Techniques and Frameworks: 1 year (preferred)
Work Location: Remote
