revenue manager Remote
Job description
Our mission
RoomPriceGenie was founded in 2017 with the mission to help hoteliers all over the world to get their prices right. Many small hotels are struggling with digitalization and their business is becoming more and more complex. They are losing money and that hurts. And we are here to help! We have built a solution that helps them to get their prices right within seconds. Our state-of-the-art algorithm analyzes hotel internal and market data to suggest a price at which the hotel can improve their pick-up and revenue. Our customers come from all over the world and love the product.
From the USA to Canada, from Iceland to South Africa, From China to Slovenia and from Italy to the UK, RoomPriceGenie helps hotel owners all over the world. And now? Now we need to grow our customer base and get the word out to everyone that we are here to help hoteliers get their prices right. And we would love to have you on board for this journey! We actively encourage applications from diverse backgrounds.
Your role
We are looking for a passionate Sales and Revenue Manager to make and keep our hotel clients happy. As a Sales and Revenue Manager, you are the face to the customer and help them with their pricing strategy and setting up our system for them. You will become an expert in our solution and will help the customer on their journey. As a start-up, we love ambitious approaches and creative ideas. Therefore, you will also be deeply involved in further product development and the marketing approaches as your knowledge about customer habits and challenges are key to success. There are millions of hoteliers out there that need our help. Are you ready?
You are the face of the company to the clients and will be the central point of contact for all customers, with a focus on revenue management and pricing setup related issues.- You will be responsible for taking over leads generated by our sales team, starting from free trial phase to paying customers. This includes 1st level support during setup and regular feedback loops with clients.
- You will work together with the management to optimize the customer journey during the trial phase with the goal to make processes smoother for all parties involved.
- You will work together with software development and give input about potential improvements based on the feedback of clients.
- You keep track of customer success in our CRM tool and implement automation tools where you see a benefit.
- You will have an impact on how a young start-up further develops and can try your own approaches and ideas.
Your profile
- You have a problem-solving mindset, and are good with technology and numbers.
- You have experience in hotels and worked as a Revenue Manager or related areas.
- You ideally have a degree in business or hospitality, with a focus in revenue management.
- You are enthusiastic, passionate and eager to learn.
- You possess excellent communication skills.
- You speak fluent English and a second language.
Nice to have(s)
- Experience in the hotel tech industry
- More languages are always welcome. (We have 10+ languages in the team right now.)
What we have to offer?
At RoomPriceGenie, we offer a great place to experience start-up life and grow your career. Our global and diverse team is passionate about their work and our company mission; Creating technology to change the world for tens of thousands of independent hoteliers. Our company culture is transparent, respectful and caring, and we have created a work environment where every Genie can make an impact. We offer attractive compensation with an opportunity to grow your skills and career.
Besides an inspiring team of Genies to work with, these are some of the perks we offer;
Hybrid Office Model: We offer a flexible and empowering work environment – you can work 100% from our offices, 100% remotely, or anywhere between.
One team - one vision - one goal: All our genies are aligned around our vision and purpose and collaborate to make this happen - no wonder our Genies rate this with a 9.3 score ;)
Team gatherings: Every year, we bring the whole global team together for a week of networking, work collaboration and some fun plus, we have regular team get-togethers in our offices.
Growth and Development: Every Genie is encouraged to a lifelong learning journey, and we support personal and professional development courses and training. Each year, you can get up to 3 extra days off to focus on your development.
5 years? 5 weeks!: We encourage Genies to grow their career with RPG and award those who stay; when you have been with the company for five years, we give you a five-week bonus vacation time.
Celebrate your Birthday: You get the day off so you can celebrate on your terms.
Flexibility around working hours: To help genies balance their work-life relations, we, wherever reasonable and possible, look to allow you the freedom to fit your work around your life.
Wellbeing: Mental health is essential for us. Every Genie has access to Headspace, the worlds leading meditation app, to practice living a happy, healthier and more rested life.
About us
RoomPriceGenie is an award-winning pricing automation tool for hoteliers. We empower passionate hoteliers to finally make the most out of their prices, grow their business, and spend more time with their guests. It works either fully automated or as a personal advisor that has your back – to make sure there’s more freedom and flexibility to run their business their way. This is why RoomPriceGenie is already trusted by almost a thousand hospitality businesses around the world.
Our young and motivated team is distributed across Europe and we have offices in Mannheim, Germany and Steinhausen, Switzerland. We’re looking for people who have a passion for the hospitality industry, want to help hoteliers by making them more money while making their lives easier.
