Job description
What Dreams are made of, we're the UK's most loved bed retailer - backed by Tempur Sealy and established in 1985. Our purpose is serving the nation with beds they love. In life. For life.
Managing our Retail team in Stoke, you will be expected to drive team engagement whilst ensuring all sales opportunities are maximised. Customers and colleagues are the priority and through your leadership and passion, you will lead your team to ensure a better sleep for all.
What you'll be doing:
- Managing and motivating your team to increase sales and provide the highest level of customer satisfaction.
- Drive a positive environment within your store, ensuring you and your team are regularly getting involved in business initiatives, sharing best practice and having fun.
- To proactively lead the Store Team to achieve set goals, expectations and targets through effective coaching and training. Motivating and inspiring with daily briefings.
- Rota the team to ensure we have the right people working at the right times.
- Walk the floor regularly, ensuring store standards are maintained and the store looks exceptional for our customers
- You should have previous retail or commercial sales experience with a proven track record of Store and Team Management.
- Commercially focused and results driven with solid decision-making aptitude.
- Strong ability to lead, motivate and inspire teams.
- Experienced at working to individual or team performance targets and be personally driven to achieve results
- Excellent communication skills
- Be able to demonstrate that they put the customer at the heart of everything that you do.
- £38,000 achievable earnings (uncapped)
- Uncapped commission and peak incentives
- Amazing company discount on Dreams products
- Discounts on 100's of high street & online brands including restaurants, holidays, and shopping
- Optional buy in schemes including additional holiday, Simply Health, Savings and Loans
- Life Assurance
- Opportunities to progress throughout the wider business
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services to you and your household