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Job description

Job Title: Retail Security Officer

Location: Arthur Street, Belfast

Rate of Pay: £10.00 per hour

Hours of work: 38 hours per week

Days of work: Wednesday - Sunday

The main purpose of the role include:

· Presenting, a smart, alert, visible and commanding security presence at all times.

· Greeting customers or thanking customers at doorway

· Patrol shop floor to observe and prevent any suspicious behaviour or theft of goods

· Controlling café queue when requested from café manager

· Writing complete and accurate incident reports and taking appropriate action as required

· Ensuring the safety and security of our clients’ visitors, buildings and assets by carrying out all duties in full adherence with the site assignment instructions.

· Ensure full compliance with site policies and procedures.

· Adhering to site regulations, to include fire, health and safety, covid 19 and evacuations.

· Ensure that all incidents, which occur during your duties, are reported promptly and recorded within the guidelines laid down by the Client/Sword Security Management and are efficiently dealt with

Essential Criteria

· Must hold a current valid SIA Licence

· Ability to deliver excellent customer service, with a positive, professional attitude

· Must be able to display a flexible approach to work with the drive to learn multiple disciplines

Desirable Criteria

· Experience in the security industry and with a similar retail role

· First aid certificate

· Customer service training

Sword Security (NI) Ltd is an Equal Opportunities employer.

Job Type: Full-time

Salary: £10.00 per hour

Experience:

• security: 1 year (preferred)

Licence/Certification:

• SIA Licence (required)

Work Location: One location

Reference ID: SWRSOB/0123/DMc