retail sales associate London, England
Job description
Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
We are looking for Seasonal Retail Associates to join our team for our holiday season (September to December)!
As a Seasonal Retail Associate, you will be accountable for creating and providing outstanding experiences that allow customers to continuously conquer the outdoors! You will assist in the execution of store functions in relation to customer experience and store operations.
What You’ll Do:
- Achieve or exceed personal sales targets and productivity standards
- Contribute to a positive store environment through effective communication, teamwork, and partnership with the store team
- Attend and participate in all store meetings, events, and product knowledge sessions
- Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail, etc.
- Contribute to the store’s Units per Transaction (UPT) by introducing new, underperforming, and strategic categories
- Develop, maintain, and drive personal customer relationship management through clienteling and after-sale customer engagement
- Follow store operating procedures to minimize store shrink
- Handle all Point of sale (POS) transactions in compliance with company standards
- Support in the upkeeping of overall physical store maintenance and standards
Let’s Talk About You:
- Minimum 2 years of customer service experience, preferably in customer focused environment
- Proven record of successful sales performance
- Previous experience working with affluent and luxury brands in high-traffic locations
- Strong time management and multi-tasking skills
- Ability to work efficiently in a fast-paced and team-orientated environment
- Excellent communication and social skills
- Basic skills in Microsoft Office
- Bonus points for proficiency in another language
- Must be available to work during the holiday season
What’s in it For You?
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
- Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at [email protected].
