Job description
This is a part-time Retail Assistant role within our Guildford Shack creating an amazing customer experience for all our Loaf visitors.
Some of what the job involves:
- Ensure tiptop product knowledge and understanding of our brand at all times
- Consistently provide helpful and informed service with confidence and clarity
- Process orders on our systems, providing delivery, 'will it fit' and lead time advice
- Recommending "up-sell" products
- Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines
- Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor
- Help to maintain a safe and healthy work environment
- Be passionate about the Loaf brand and our products
What we'd like you to bring to the table:
- Previous experience in customer facing roles
- The ability to work independently and to take responsibility and be accountable for your actions
- Excellent attention to detail
- Confidence and common sense
- A great team player with the ability to promote and help build a positive work environment
- Flexibility and availability to work at other showroom locations during our Monday to Sunday opening hours
And, most importantly of all, you absolutely must be an all-round good egg, with a real can-do willingness to get on with the job and make great things happen.
In return you can expect a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people.
At Loaf, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.
We'd love you to join us on our journey.
Job Type: Part-time
Part-time hours: 6.5 per week
Salary: £9.98 per hour
Benefits:
- Casual dress
- Employee discount
- Store discount
Schedule:
- Day shift
Work Location: One location