Job description
Restaurant Waiter and Waitress Responsibilities:
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Job brief
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with ourKitchen Staffto make sure orders are accurate and delivered promptly.
Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.
Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.
Responsibilities
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Requirements * Proven work experience as a Waiter or Waitress
- Attentiveness and patience for customers
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shiftsDuties:
- Greeting and seating customers
- Taking orders for food and drink
- Serving food
- Serving alcohol
- Cleaning and resetting tables with dishes, glasses, and flatware as needed
- Assisting kitchen with plating and garnishing menu items as needed
- Cleaning duties such as stocking, sanitising, sweeping floors, washing dishes, etc.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 30 per week
Salary: £10.00-£10.10 per hour
Benefits:
- Discounted or free food
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Full Service Servers: 1 year (preferred)
Work Location: One location
Reference ID: Restaurant