Job description
Old Thorns Hotel & Resort have exciting opportunities for Food and Beverage Assistants to join our Restaurant team. If you are looking for a new and exciting role, in a fast-paced and lively environment with a strong desire to be a key contributor within a team then look no further!
We are looking for team members who are passionate about hospitality and can work well within our existing Restaurant team to ensure the smooth running of the Restaurant and provide our customers with the best experience possible. We have flexible shifts available to cover Breakfast, Lunch & Dinner services.
You will demonstrate excellent attention to detail, organisational and communication skills and be excited and knowledgeable about food and beverage.
We know our success is a combined effort across all our departments, our collaborative approach is what makes us stand out from the rest. We strive to provide the ultimate guest experience and are proud to have robust training and guest service coaching to ensure this seamlessly resonates within the Resort. We are proud of our legacy to internally train and develop staff, embracing opportunities that will benefit ongoing L&D and the organisation’s success. We promote diversity and inclusion in the workplace and strive to provide the upmost experience at Old Thorns for guests and employee alike.
Nestled within 200 acres, Old Thorns Hotel and Resort are looking for someone who is passionate about their work and can work well within our existing team in providing our customers with an unforgettable experience from the moment they arrive to moment they leave. We know the last experience is the lasting experience.
Main Responsibilities:
- To process orders through the till / check system and serve as appropriate.
- To ensure that all charges are raised for food and beverage consumed, in accordance with procedures laid down.
- To serve alcoholic and non-alcoholic beverages as requested, adhering to weights and measures and licensing laws
- To clear tables using trays and resetting and ensure your working areas are kept clean and tidy at all times
- To complete opening and closing procedures as set down by the company
- To be fully aware of current liquor licensing laws and ensure that these are strictly adhered to
- To always deliver the highest standards of customer service to our customers and ensure service is prompt and according to company procedures
Our expectations of you:
- Smart personal presentation and a polite and friendly manner
- Passionate about delivering the highest standards of customer care
- Previous experience as a Restaurant Assistant desirable but not essential
Why Old Thorns?
We are a four-star resort located in Liphook, Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from Guildford and Portsmouth. We offer a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars and a championship golf course.
What are the Old Thorns employee benefits?
- Competitive salary
- Meals on duty
- Long Service Awards & Long Service Holiday entitlement
- Generous refer a Friend Bonus
- Discounted Health Club Membership
- Discounts across the F&B outlets
- Employee Recognition Programs
What to expect?
All applicants will be initially reviewed by our Careers Team and then passed on to our Department Heads. If shortlisted, you will be contacted by a member of our Recruitment team. Successful applicants will be invited to an interview where you will have the opportunity to demonstrate your abilities and skills and ask any questions about the role and career opportunities available.
Due to the high volume of applications received, we are unable to respond to unsuccessful candidates. If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage
To find out more visit www.oldthorns.com
Job Types: Full-time, Part-time, Zero hours contract
Part-time hours: 30-40 per week
Salary: Up to £10.42 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Referral programme
- Store discount
Schedule:
- Weekend availability
Ability to commute/relocate:
- Liphook: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you 18 or over to be able to serve alcohol?
- Are you able to work evenings and weekends?
- Are you looking for Full-time, Part-time or casual hours (zero hours) and how many hours are you looking for per week?
Our 30 hour contracts will consist of 5 x 6 hour shifts and you will need to be able to work weekends and evenings.
Experience:
- Restaurant: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: Restaurant