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Job description

Job description

The Server is responsible for taking the guests through the key phase of their Hard Rock experience.

Applicants must be 18 and over

Basic functions of the Server include:

 Taking guests’ orders  Running food  Handling cash & other forms of payment  Making proficient sales transactions - using a point-of-sale system  Properly checks I.D.s – for guests who appear to be under 30 years old  Demonstrating responsible alcohol service  Demonstrating impeccable product knowledge  Suggestive selling - using proven techniques  Answering questions - accurately and politely  Satisfying any/all needs of the guests - regularly double-checking back with guests throughout their experience  Maintaining a clean & organized station – including pre-bussing & table maintenance  Performing opening, closing & side duties – setting up/breaking down the station, refilling condiments, cleaning ashtrays, etc  Demonstrating knowledge of all table/station numbers  Directing guests to areas & restrooms
 Effectively communicating with co-workers  Creating memorable experiences  Entertaining guests to create “Raving Fans”

Job Requirements include:

 Performing duties that require bending, reaching, lifting, and standing for long periods of time  Maintaining a well-groomed appearance (“having a plan”)  Following all uniform guidelines  Practicing all safety & sanitation standards  Recycling products, where possible  Remaining calm in a hectic, fast-paced atmosphere  Demonstrating a high level of organization, attention-to-detail and a sense of-urgency  Displaying a positive and outwardly friendly attitude toward guests  Maintaining HRC’s 5 core Values and Mission Statement

Job Types: Full-time, Part-time, Permanent

Salary: £10.45-£17.00 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Referral programme
• Store discounts

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Language:

• English (required)

Job Types: Full-time, Part-time, Permanent
Part-time hours: 16 per week

Salary: £10.45-£17.00 per hour

Benefits:

• Discounted or free food
• Employee discount
• Flexitime
• Referral programme
• Sick pay
• Store discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Flexitime
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Work Location: In person