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We are looking for an experienced Restaurant General Manager who can deliver our food & beverage experience at our Bristol site. This includes our amazing clubhouse café, our seasonal pop-up’s and the delivery of corporate/private events.

The Wave is a slice of the ocean inland, where people of all ages, backgrounds and abilities can experience the joy of blue health and its many benefits. Our F&B area can seat 300+ visitors (inside and out) and is a high-volume operation. We feed and water super hungry surfers, our guests staying at The Camp, and spectators who come to hang out in our amazing venue.

Why join The Wave?

Our values as a business are the same as those we have as people. And they’re very simple. We know that when people are happy in themselves, connected to a community and caring for their environment... they tend to do the right thing, naturally. That’s the basis of how we work.

• Our ethos encourages a diverse and equitable workplace.
• We offer up to 50% off surf bookings and sometimes you can surf for free.
• We are committed to creating a safe, professional and fun environment.
• We strive for positive impact, better in our performance and better for people and our planet.
• We are adventurous, we are bold in our learning, adapt to change positively, face challenges together and explore new opportunities.
• We respect and care for each other and ourselves, supporting each other because people matter.
• The chance to work with an awesome team within a growing company

Our organisation experiences seasonal swings in trade so it is important that the successful candidate is able to demonstrate how to navigate these changing trade patterns whilst still meeting high standards, hitting KPI’s and delivering the best experience to our visitors.

If you have an entrepreneurial spirit and a passion for the outdoors, then you will find our unique working environment hugely rewarding.

More specifically, you will be responsible for:

• Managing the clubhouse café and on-site season pop-up’s
• Delivering the departments KPI’s – spend per head; GP; labour, NPS
• Analysing sales / business info to improve departmental performance (P&L, NPS etc)
• Periodically review our supplier list to ensure the best quality and price
• Recruiting a strong squad of food and beverage team members
• Training, developing & nurturing the curiosity in your team to increase their skills & contribution & also progress their careers
• Maintaining the highest levels of safety across the department and creating a culture of safety amongst the team
• Site duty management shifts
• Championing and role modelling the highest levels of service
• Working alongside other Head Office team on creating, developing and rolling out new initiatives

Skills / Attributes Required:

• An ability to work under pressure, with a drive and determination to achieve the best – a can do attitude.
• Great people skills, with an ability to motivate and inspire team members
• Excellent organisational and time-management skills
• Strong attention to detail, with an ability to spot trends and errors
• Comprehensive understanding of Health & Safety and Food Safety practices
• A passion for sustainability, health and wellbeing and the natural world
• A proactive and ambitious mindset, with a desire to ‘muck-in’!

The Finer Details:

• Basic Salary £36-£40k per annum
• 30 Days holiday (inclusive of bank holidays)
• Full-time Position, starting ASAP (to maximise handover time)
• Company Pension Scheme
• Wave Time
• Company discounts

Recruiting for diversity is not simply a tick box for The Wave, it is our ethos, the right thing to do and the smartest way for us to do business. We are an Equal Opportunities employer, committed to encouraging equality, diversity and inclusion among our workforce, and eliminating all unlawful discrimination.