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Job description

• Responsible for leading a pre-shift meeting to go through the daily or nightly expectations for the staff that are about to clock in. Cover any updates, features, or information to be handed over
• Responsible for helping the restaurant meet service, sales, and profit objectives throughout the shift!
• Ensuring a positive guest experience throughout the shift while resolving any customer issues or complaints
• Ensuring that guests have a positive and memorable experience each time they visit
• Ensuring proper compliance with cash control procedures, and performing related accounting and administrative reports as required
• The Floor Manager may serve in any capacity within the restaurant as needed due to associate absence and perform related duties and assignments as required
• Motivating the team throughout the shift
• Providing coaching and feedback for the FOH and BOH staff
• Touching each table and ensuring every guest is enjoying their time with us
• Ensuring the venue is always on brand with the music, lighting, and atmosphere
• Have open communication with the entire team including the partners
• Hold the team accountable for their duties required of them and ensure teamwork is at the forefront
• Manage Daily Operations and POS functions
• Inspect opening and closing responsibilities of staff by signing off in accordance with daily checklists
• Enforce company policies and procedures with cash handling & reconciliation – balance tills, provide due-backs
• Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
• Self-motivated with a high degree of integrity, honesty, and ethics; Self-starter, flexible, and able to workindependently
• Good communication skills for dealing with diverse staff.

Job Type: Full-time

Salary: $55,000.00-$75,000.00 per year

Benefits:

• Discounted or free food

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Toronto, ON M5R 1V2: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 2 years (preferred)

Work Location: In person