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Scheduling is a business-critical function at Deloitte. It ensures that engagement teams have the right people, with the right skills, in the right locations, available at the right time. Working closely with the business units, key stakeholders, the wider resource management function and internal departments the Resource Manager ensures effective Business Unit staffing and utilisation of London financial services resource whilst supporting operations and talent strategy. The role is people focused and founded on establishing effective working relationships with all key stakeholders.

Resourcing our engagements effectively is critical to business performance, whilst ensuring the experience of our people is maximised. Keeping our three Employee Value Proposition attributes of Purpose, Inclusion, and Development in mind whilst you consider this will help.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Responsibilities include:

• Support Resource Manager by managing practitioner’s internal training bookings on various courses within the London financial services business unit..
• Work with exam manager to ensure practitioners are booked to correct college paths on the booking system and work with the central exam team to ensure correct processes are met. Establish relationship with external course providers.
• Support Resource Management team to ensure that Deloitte clients are provided with the best teams of people, combining industry experience with technical knowledge to ensure maximum commercial advantage
• Accuracy of schedule data and timely escalation of potential conflicts
• Ensure that staff are appropriately matched to jobs which are challenging and developmental
• Provision of up-to-date management information, analysis and advice on availability, forecast utilisation, forecast revenue, forecast accuracy, and available resources to management on a weekly basis
• Liaise, influence and challenge effectively to build relationships at all levels and with multiple stakeholders

Connect to your skills and professional experience

Professional work experience (of which some should have been gained in a medium to large sized organisation)

• Computer literate, in particular a working knowledge of Windows and Excel
• Confident and skilled verbal and written communicator
• Ability to cultivate trusted advisor working relationships with practitioners, business unit team members and the wider resource management function
• Ability to interact effectively with empathy, impact and discretion
• Flexibility and ability to learn quickly in a fast moving environment
• Ability to plan and prioritise, multi task and manage a significant workload under pressure with excellent attention to detail
• Team player who uses initiative and takes ownership
• Portrays a professional, customer orientated image of resource management
• Proactive and willing to go the extra mile
• Ability to gain immediate credibility with junior staff and the trust of all staff and key stakeholders
• Ability to gain an in-depth understanding of the Business Unit and wider Audit practice

Connect to your service line - Audit & Assurance

We know it’s not just about the numbers. Often, we let the technology take care of those. It’s about the creative and collective thinking or our people. That’s where the true insight is found. We’re redefining the future of audit. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

Connect with your colleagues

‘’I feel so lucky to have started my career in such a supportive company that has so many opportunities for me to grow.’’

• Owen, Audit and Assurance

Connect to your agile working options

Location: London
Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.

Discover more about our locations.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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