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Job description

Business Manager Employment & Skills Team

Location: Crawley

Salary: £34,000-£38,000

Working hours: Monday – Friday Job

Type: Permanent, full-time

Benefits

• Company pension & events
• Gym membership
• Private medical insurance
• Wellness programs
• Sick pay.

Why Get Set UK?

Get Set UK is bursting with culture, energy, and opportunity - 83% of our employees’ love working for Get Set UK and find their job rewarding and inspiring. We are a high-performing people services provider, delivering a range of exciting government funded programmes that are aimed at supporting people to find employment and gain qualifications.

Our mission is to support and enable individuals to maximise their employment and career potential. We are changing the way employers hire by challenging mindsets, connecting them with valuable candidates and empowering our customers to enhance their skills and confidently step back into employment. Join us and work for a fast- growing company that values people and works for people!

What we’re looking for in our Business Manager:

• Strong leadership and organisational skills, with an ability to motivate large teams of people to achieve targets.
• Demonstrable experience of using performance management tools to drive staff performance.
• Ability to understand and deliver against multiple contractual targets and measures.
• Experience of financial tracking and forecasting, with the ability to understand and work towards financial budget and preparation.
• Ability to analyse and interpret performance data to maximise opportunities for driving high performance.
• Experience of working in a fast paced, evolving environment with the ability to manage multiple priorities.
• Ability to understand and optimise business opportunities using multiple provisions for our customers.

Key responsibilities of Business Manager include:

• Track and record customers on the CRM system to evidence the customer journey on the programme being delivered.
• Analyse performance data, identifying potential risks or trends and propose/implement solutions to maintain and exceed performance expectations.
• Meet and exceed individual and team performance targets and Key Performance Indicators monthly, seeking feedback and input to continuously improve and deliver strong outcomes for our participants and commissioners.
• Maintaining strong external relationships with teams, employability and skills teams and partnership organisations including key employer accounts.
• Provide customers with quality constructive feedback that allows them to improve and prepare for the dynamic work environment.
• Working with the Employment Relation Managers to identify areas of BD based on caseload needs.
• Performing skills gap analysis and putting development plans in place for staff in the team.
• Actively working with third party providers and Jobcentre Plus leads to ensure relevant specialist services are accessible to the participants.
• Working with the Quality and Compliance team to implement areas of best practice or plans for improved compliance.
• Create awareness amongst the employers about our company's vision of equal opportunities and values.
• Provide customers with quality constructive feedback that allows them to improve and prepare for the dynamic work environment.
• Provide support to the stakeholders to enable them to sustain employment through good practice and overcome any foreseen barriers.
• To use MI reports and be responsible for the day to day management the team activities.
• To work with Job Centre Plus and other key Partners to progress relationships.
• Ensure team are manage with the values of the organization and have a positive can-do approach.
• Experience of working in a fast paced, evolving environment with the ability to manage multiple priorities.
• Ability to understand and optimise business opportunities using multiple provisions for our customers.

We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status.’ ‘Our aim is to support and maintain the physical and mental health of all people at work’

Job Types: Full-time, Permanent

Salary: £34,000.00-£38,000.00 per year

Benefits:

• Company pension
• Gym membership
• Health & wellbeing programme
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Crawley, West Sussex: reliably commute or plan to relocate before starting work (required)

Experience:

• Business management: 2 years (required)

Licence/Certification:

• Target Driven (required)

Work Location: In person

Expected start date: 03/07/2023