Job description
TCO: Making the most of your dental nurse career
Our Luton-based dental practice is looking for a Dental Treatment Coordinator/Receptionist
An opportunity has arisen for a candidate with exceptional customer service and interpersonal skills to be the first port of call for customers at our friendly Luton-based dental practice.
The ideal candidate will be superbly presented, possess excellent verbal and written communication skills, and have bags of initiative.
Overall role
- To deliver the kind of welcome our patients and team expect, in line with brand standards and legal requirements
- To ensure the reception operation runs smoothly and efficiently in line with the business vision and overall strategy
- To assist the business to grow and attract new customers by converting opportunities and participating in marketing campaigns in line with planned growth objectives
- To act as a champion and a positive point of contact for everyone in the business
You will possess:
- Comprehensive knowledge of clinical dentistry gained through at least 3 years of dental nursing
- Exacting surgery standards including cross infection control, equipment and material maintenance
- Awareness of CQC requirements
- Familiarity with social media marketing
- Excellent organisational skills, accountability and flexibility
- Outstanding communication and interpersonal skills
- A willingness and desire to learn
- Excellent time management and ability to use initiative
- Familiarity with SOE software and the Microsoft suite is advantageous
- Full GDC registration/indemnity etc.
You will be such an important part of the team that only those who consider themselves to be dynamic, goal oriented, with a successful track record of customer service excellence need apply
Competitive salary (based on skills and experience)
Job Type: Full-time/part time
Job Types: Full-time, Part-time
Part-time hours: 35 per week
Salary: £10.50-£12.00 per hour
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application question(s):
- Have you had any experience of working within the dental sector?
Experience:
- Dental receptionist or nurse: 1 year (required)
Language:
- English (required)
Work Location: In person