Residential Support Worker

Residential Support Worker London, England

The Medusa Project
Full Time London, England 30072 GBP ANNUAL Today
Job description

We are seeking experienced Mental Health Support Workers to join our small team. We are a therapeutic community working within an attachment-based model, it is essential you have experience and knowledge in relational working with complex trauma, and you must have experience working as a mental health support worker with young people.

We work with young women (gender-inclusive) between the ages of 16-21 with autism and complex emotional needs, who can present with challenging behaviours such as self-harming and suicidal ideation.

You will be supporting young women who have varied mental health challenges with complex trauma, self-reflection and an awareness of the impact of secondary trauma are essential to this role.

We are looking to employ staff who are committed, compassionate, dedicated, and want to make a difference in the lives of the vulnerable young women in our care. The role can be challenging at times, but massively rewarding, as young women flourish.

Duties include developing independent living skills such as shopping, budgeting, washing clothes, cooking, attending professional appointments, leisure activities, etc.

You will need to be empathic and have the right values to work with these vulnerable young women. You will need to be resilient and adaptable to adjust your approach to meet the individual needs of young women.

Knowledge and understanding of safeguarding issues and the ability to address them appropriately.

You must have experience in engaging hard-to-reach individuals.

An understanding of key-working.

You will need to be computer literate and willing to use our in-house systems, completing daily logs, incidents, and weekly reports.

The ability and confidence to lone work at times.

NVQ Level 3 in Health and Social Care or equivalent

Minimum 3 years of experience working in a mental health setting with people with high complex needs and trauma.

MAPA or PMVA Training is desirable

Please download the Job Description & Job Specification from

To apply for this role please submit your CV with a covering letter, as to why you applying for the role.

* This role/post is for females only. This is a genuine occupational requirement, in accordance with the Equality Act 2010.

Job Type: Full-time

Salary: £30,071.60 per year


  • On-site parking
  • Sick pay
  • Wellness programme

Application question(s):

  • Do you have a NVQ Level 3 Health & Social Care or equivalent Qualification
  • Do you have experience of engaging hard-to-reach young people? If so, give a brief example.
  • Are you able to do a minimum of 2 sleep-ins per week F/T and 1 sleep-in per week P/T?
  • Do you have experience working with young people who self-harm in different ways? If so, give a brief example.
  • Do you have experience with young people with trauma?
  • How many years of experience do you have, working with young people in a therapeutic or mental health setting? Give an example of the setting.

Work Location: One location

Reference ID: MEN-RES/FEB23

Residential Support Worker
The Medusa Project

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