Resident Involvement Officer London, England
Clarion Housing Group
Full Time
London, England
35395 - 41280 GBP ANNUAL Today
Job description
Salary: £35,395 to £41,280 per annum
Job Location: London, Corsica Street/London Wrights Road
Hours: 36 per week
Contract Type: Permanent
Are you looking for a new exciting opportunity?
We are currently recruiting for a Resident Involvement Officer to be based at our Corsica Street and London Wrights Road offices on a permanent basis.
We are looking for a highly motivated, enthusiastic, helpful and responsive individual with strong customer focus skills, excellent analytical skills and the ability to communicate with a variety of stakeholders. The successful candidate will also be able to 'think outside the box', and be willing to explore and seek out new ideas and innovation to engage and involve residents.
Working as part of the Resident Involvement team for North London, you’ll help promote, coordinate and deliver Resident Involvement opportunities and activities for the region including support of resident-led scrutiny of services. You’ll act as a consultant to regional teams in how RI is delivered at a local / neighbourhood level to include training and motivating teams where necessary.
Some of the other key duties include:
- Act as the primary point of contact for resident enquiries about Resident Involvement opportunities
- Evidence, promote, coordinate and deliver Resident Involvement activities for the region, ensuring that arrangements are flexible and inclusive
- Evidence gathering and verification of regional compliance with HCA National Standards Framework and report on Resident Involvement locally and for the region, including Impact Assessments and KPI performance
- Work collaboratively across the region and nationally to embed an understanding of RI and the importance of involvement in all service delivery
- Act as a consultant to regional teams in how involvement is delivered at local, regional and national level. Training, motivating and supporting staff as needed
- Contribute to the development of a range of RI techniques, including online tools, to ensure that customers have a choice of channel for their involvement. Support for the priorities of the Digital RI agenda is required
Ideally you will have experience in Resident Involvement, Community Development or Housing along with project management experience. You’ll be able to work flexible hours on occasions and to attend evening meetings or weekend events and be able to travel the region as required.
What you can expect from us
Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.
As standard we offer;-
- Competitive salaries that are benchmarked regularly against current market rates
- Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years’ service.
- A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
- Matched pension contributions of up to 7.5% of your salary with generous life assurance
- Flexible and agile working for the majority of our employees
Other perks
- Company Bonus Scheme
- Eye care vouchers
- Holiday trading scheme allowing you to buy and sell leave
- Free counselling and legal advice scheme for you and your family
- Interest free loans for season ticket and study leave
Closing Date: Thursday 25th May 2023 at midnight
You can download the role profile here -
Resident Involvement Officer
Applicants must be able to travel across regions as required.
This post is subject to Basic Criminal Record Check Clearance.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Clarion Housing Group
www.clarionhg.com
London, United Kingdom
Clare Miller
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
