Residences Concierge Assistant London, England
Job description
The Peninsula London is seeking to hire dynamic Concierge Assistants to join our Pre-Opening Residences Team, working as part of the Concierge Team providing friendly yet efficient service to The Peninsula Residences’ Tenants.
- An exceptional opportunity to join our high-profile flagship hotel and residences opening in London.
- The Peninsula Residences espouse luxury service, dedication to our residents and commitment to our employees.
- Join our award-winning group, working alongside a highly experienced team.
Key accountabilities
- Assist Residents with services related to their apartments, in accordance with the lease, other contractual arrangements, Tenant’s Handbook and Residences Policies and Procedures.
- Handle telephone, email and requests made in person and providing detailed information regarding any Concierge services.
- Maintain accurate and timely records of Resident’s requests and other tasks, ensuring that relevant information is communicated to colleagues and/or management, as required.
- Anticipate Residents needs and exceed their expectations.
General requirements
- Experience in Hospitality or Residential Environment.
- Excellent command of English language with confident communication skills. A second language would be an advantage.
- Problem solving and multi tasking skills.
- UK Driving License.
At the Peninsula London, we look after:
Your financial wellbeing:
- Excellent salary package
- Generous service charge distributed equitably to all colleagues
- Life Insurance
- Enhanced company contribution on pension plan
Your medical care:
- Medical cash plans including optical and dental coverage
- Enhanced maternity and paternity leave plan
- Workplace nursery salary exchange program
Your daily health routine:
- State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
- Colleague restaurant with healthy and balanced 24/7 food offerings
- On-site occupational health and safety nurse and wellbeing education sessions
Other perks:
- High street and online shopping discounts
- Rewards and recognition initiatives
- Dry cleaning for uniforms and work attire
We would be delighted to receive your CV and will liaise directly with suitable applicants.
The Peninsula London will open with 190 guestrooms, 25 luxury residences, restaurants, spa and wellness and banqueting facilities, overlooking Hyde Park Corner in the heart of Belgravia nestled between the Royal Parks. The Peninsula has long embraced heritage, service, exquisite design, and innovation which we are excited to bring to London with this historic opening.
