Reservations and Reception Advisors Belfast, Northern Ireland
Queen's University Belfast
Full Time
Belfast, Northern Ireland
20761 - 22662 GBP ANNUAL Today
Job description
Job details
Job reference
23/110704
Date posted
27/02/2023
Application closing date
13/03/2023
Salary
£20,761 - £22,662 per annum plus 18% Shift allowance (Circa £3,736.98pa)
Job category/type
Clerical
Attachments
Blank
Reservations and Reception Advisors
Job description
Find your new job in our University Accommodation! An exciting opportunity has arisen for Reservations and Reception Advisors to join the Queen’s Accommodation team. As a member of this front of house team you will provide a courteous, efficient and effective service both face to face or over the phone or by email.
There are currently three accommodation sites, Elms BT1, (College Avenue), Elms BT2 (McClintock Street) and Elms BT9 (Elms Village) which are rated amongst the best and most modern in the UK, so you will be working in a vibrant environment with first class facilities. We therefore require applicants with a passion for customer service who enjoy meeting new people, and working in a busy environment where no two days are the same.
You will be initially based in one of the three accommodation hubs and will be required to work flexibly and rotate locations regularly. Working across a range of activities, including supporting conferences and out of term accommodation services. You will work in a shift rota over 7 days, which covers the reception opening hours of 07.30 - 21:00 Monday to Sunday, 365 days per year. In recognition of the flexibility required, a shift premium of 18% is paid in addition to the salary – circa £3,736.98 per annum.
There are permanent and temporary positions available.
We offer an excellent employment package that includes:
- Great terms and conditions
- Generous holiday entitlement of 8 weeks a year
- Attractive salary plus 18% shift allowance
- Attractive Pension scheme
- Family-friendly initiatives
- Career development opportunities
- Support for health & mental wellbeing
For further information about the role including the essential and desirable criteria, please click on the Candidate Information link below.
Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.
Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.
We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit: www.qub.ac.uk/diversity; www.qub.ac.uk/qgi and www.qub.ac.uk/sites/StaffGateway/StaffNetworks/
Informal enquiries may be directed to Arron Lyttle at [email protected]
Candidate Information
About the Directorate
Attractive Reward Package
Information for International Applicants
