Insurance Agent Farnham, South East England, England
Job description
We are looking for an experienced candidate to join our office, we are a small family run company. Our company provides insurance cover for a wide range of classic and vintage vehicles, private everyday cars and lorries.
Your job role would be customer facing, so whilst we are not an open office for appointments, the main role of the job is dealing with enquiries over the phone and via email. Take quote details, calculating quotes, processing new business/renewals and adjustments. High attention to detail and good retention of information is essential.
Given the nature of our business we are not able to support working from home.
We have opportunities for both full-time (5 day week) and part-time (3 day week) roles within the business.
For candidates without previous experience, we would be looking at a starting salary of £21,000 to £24,000. For candidates with previous experience we would be looking in the higher bracket depending on your level of experience within the industry.
Key Tasks
· Answering the phone, dealing with customer queries, communicating with the underwriters. Writing policies.
· Dealing with customer requests in line with company guidelines and policy coverage. Providing clear and correct information. Able to handle customer information in line with GDPR guidelines.
· Referring risks to the underwriters when applicable and dealing with any of their requests.
· You will be responsible for issuing documentation correctly to customers.
· Supporting the department in administration duties and complete all supporting documentation in a timely, accurate and compliant manner.
· Cleaning your own workstation
· Ensuring compliance with the requirements of the firm’s own procedures and FCA regulations.
Our Ideal Applicant would have
- Experience within the insurance industry.
- Excellent attention to detail and retention of information.
- The ability to learn on the job.
- Good basic computer skills as your role would be heavily computer based.
- Excellent communication skills to ensure that we are clear and concise in the information provided along with a good telephone manner.
- An interest in motor vehicles.
Job Types: Full-time, Part-time, Permanent
Salary: £21,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
