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Reservations Agent

Reservations Agent Edinburgh, Scotland

YOTEL Edinburgh
Full Time Edinburgh, Scotland 22880 GBP ANNUAL Today
Job description

We are looking for someone to join our Pre-Arrival Crew (our name for Reservations). The successful candidate will be based in either YOTEL Edinburgh Queen Street.


The role of PAC Crew (Reservations Agent) working at YOTEL is one of continued development and never a dull day! You will get to interact with our great guests before and during their stay, making sure their stay at YOTEL Edinburgh & YOTEL Glasgow is seamless – making you very important to us indeed! You must be passionate about customer service.

As a Reservationist you will answer all incoming calls and emails and be able to manage your workload in an organised and timely manner. Our ideal candidate will have experience with OTA channels and Opera cloud PMS although this is not essential.

What's in it you you?

  • £1,000 refer a friend bonus when you recommend someone to join our crew
  • Support PAC coverage 5 - days a week
    • Office hours 8am-7pm - Mon-Fri
  • Full uniform provided
  • Crew meals provided
  • Crew /friends & family accommodation rate available at YOTEL/YOTELAIR/YOTELPAD around the world
If you are looking for a new challenge please get in touch! We look forward to hearing from you!
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Reservations Agent
YOTEL Edinburgh

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