Job description

Birmingham City University is a large and diverse place to work right in the heart of the city and we currently have an exciting opportunity for a Research Development and Support Administrator to join our dynamic team. The role will suit an experienced administrator who can demonstrate proactive support for a range of tasks as required by the areas within the Research Office.

The successful candidate will provide high quality efficient and effective support for the Research Office at BCU which includes the Research and Innovation Gateway, Doctoral Research College and Research Excellence teams. Working across a range of individuals across multiple teams, this role will provide organisational and administrative support, ensuring processes are adhered to.

The role will involve:

• Working in partnership with Faculty-based academic and research and innovation staff to assist with the provision of high-quality administrative support services to academic and research staff.
• Providing first-line advice and assistance to support the personal and professional development of research staff and their research.
• Providing administrative support as required for research focussed meetings and other formal and informal meetings as required. Duties may include preparing and distributing papers, taking minutes, recording, following up on action points and communicating actions and outcomes from meetings.
• Providing support for travel for university staff, including overseas and planning itineraries and ensuring all requirements are identified and required details to meet project audits requirements are included.
• Providing administration support for ensuring project costs are up to date which will include ordering equipment, setting up suppliers, organising raising orders and invoices, and goods receiving on ERP and as required chasing and escalating to ensure these are maintained accurately.
• Providing ad-hoc support as required for the senior management of the Research and Innovation Gateway team.
• Educated to A level standard with GCSE’s grade C or above in English and Maths or able to demonstrate a combination of qualifications, skills, and experience at an equivalent level.
• A high level of literacy and numeracy
• Excellent IT skills including advanced knowledge of web-based solutions, word processing, spreadsheet, and presentation software packages, preferably Microsoft Word, Excel and PowerPoint.
• Previous experience in a customer support role in the public or private sector, ideally in Education.
• Experience working successfully as part of a team.
• Ability to communicate clearly and with appropriate language with colleagues both orally and in writing.
• Ability to understand and explain complex regulations and processes.
• Ability to manage own time and workload and maintain high standards of accuracy.
• Excellent interpersonal skills with the ability to support, guide and inform as necessary.

The Association of University Administrators (AUA) professional behaviours framework provides further useful information on key competencies relevant to University administration roles.

Birmingham City University has the drive and ambition to be a leading seat of teaching and research excellence. We are passionate about providing our learners with a transformational journey, enabled by an exceptional and supportive academic community.

You can apply via our dedicated recruitment page on the link below:

https://jobs.bcu.ac.uk/Vacancy.aspx?id=5271&forced=1

Job Types: Full-time, Permanent

Salary: £25,234.00-£27,428.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Birmingham, West Midlands: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 05/01/2023
Reference ID: 122022-731