Research Analyst London, England
Job description
At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry. Our aim is to inspire the global technology community to build a better world by informing, educating and connecting them through world-class research, training, events, and media.
We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology. Leveraging over 100 trusted brands, we offer an unrivalled global networking community and platform for technologists and innovators to be inspired and reach their full potential.
As a member of a team of Research Analysts focused on generating market and industry insights from demand-side methodologies, this role is responsible for the effective scoping and execution of primary research projects across various sectors of industry coverage and the creation of insights through quantitative analysis techniques.
The Research Analyst (Primary Research & Customer Insight) will coordinate and partner with industry analyst staff, clients, and research partners to develop quality survey instruments that produce high-value insights and be responsible for their successful execution and delivery.
The right candidate will take an integral role in the development of a new research panel that will be cultivated/managed as a community and designed to produce ongoing insights for new research services that deliver a pulse on the business and technical requirements of targeted industry sectors.
Participate in managing the on-going membership requirements of a growing research community, including:
- Panel member accreditation process to assure the panel retains its desired characteristics
- Active role in authoring research content developed from data produced by the panel and delivered to panel members as a participation incentive
- Fulfill panelist incentives and ongoing scheduled engagement activities to maintain high levels of member retention
- Assist in the development of new recruitment sources and contribute to recruitment campaigns
- Assist the overall mailing and content schedule, tempering panelist fatigue and ensuring members receive correct content
- Experience in market research and data analysis
- Strong quantitative analysis expertise
- Strong secondary research skills/ability to discover and aggregate disparate information into useful actions.
- Proficiency with data analytic tools (e.g. Excel, SPSS, Tableau, etc.)
- Strong organizational skills and ability manage a complex schedule that includes research, panel engagement and incentive activities
- Technology market experience is useful
- Comfortable interacting with senior stakeholders at large customers
Additional Information
Why Work at Informa?
Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:
- Learning and development plan to assist with your career development
- 25 days annual leave, 4 days for volunteering and a day off for your birthday!
- Competitive Benefits
- Work with high quality specialist products
- Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
- Share-Match options - become a shareholder
- Regular social events and networking opportunities
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.
