Relationship Director Hemel Hempstead, England
Lloyds Banking Group
Full Time
Hemel Hempstead, England
65288 - 81610 GBP ANNUAL Today
Job description
End Date
Monday 13 March 2023
Salary Range
£65,288 - £81,610Agile Working Options
Job Description Summary
Responsible for supporting clients within the SME portfolio with all their banking needs including lending, deposits and a wide range of other services. There is an expectation to grow the portfolio, by attracting high value clients, through becoming the go to banking professional within your local community, or through bringing more of the banks proposition to your existing clients, whilst ensuring the effective management of risk. This role is an integral part of the local market, developing business opportunity, and representing the group in the professional community. As a senior colleague you will be an ambassador for change, an early adopter of tools designed to improve the client and colleague experience and support your wider team and region to achieve their objectives.
Job Description
At Lloyds Banking Group, our vision is to be the best bank for our customers. By putting customers first, keeping banking simple and making a difference together, we'll help Britain recover and prosper.
The Role:
Would you like to help local East England based businesses to prosper by offering the funding, support and encouragement they need to grow? We have an exciting opportunity for a Relationship Director within our Watford & Milton Keynes Area, where clients will typically have a turnover of between £10 million and £25 million pounds.
Joining the Watford & Milton Keynes Team, which forms part of the East England Region within Commercial Banking, you'll be responsible for supporting clients with all their banking needs including lending, deposits and a wide range of other services. You'll have a portfolio of approximately 60 Groups of clients based within the team geography. There is an expectation to grow the portfolio so you'll be promoting the bank with professionals and key influencers in the local community to develop new business opportunities and bring more clients to Lloyds Banking Group.
What you'll be doing:
- Providing excellent service to our Clients, putting them at the heart of what you do, making valuable contributions at every interaction and becoming a “trusted advisor”
- Being seen as the “go to” banker in your geographic area of responsibility. Maintaining a high profile with external influencers and the local business community to achieve our aim of being the best bank for clients
- Providing a range of funding solutions to our clients from our Term Lending product range tailoring them to Client needs
- Building relationships with Group Partner companies and through them bring the whole bank to the client delivering products to meet their needs
What we'll need from you:
- Results focused – You'll take personal responsibility for delivering results, whilst readily accepting change and utilising a growth mind set to focus on client outcomes
- Growing market share of Clients & Lending - Highly proficient at building and maintaining positive relationships with external professionals and adept at winning good volumes of higher value new client relationships
- Providing outstanding knowledge of clients - Uses specialist credit and sector knowledge along with all available digital tools to deliver excellent client experiences whilst identifying ways to grow income, balance sheet and market share and managing associated risks
- People – Having a growth mindset and be keen to adopt and use key tools that improve the client experience and demonstrate the value a Face-to-Face Relationship Director brings to a client’s business
- Environmental Awareness - Promotes the bank’s image through strong ethics & integrity across a range of clients, prospects & professionals
What we can offer you in return?
You'll be rewarded with excellent benefits, personal development and a career that’s enriching and full of opportunity!
As well as a competitive salary, you’ll receive:
- A Discretionary Performance Share Award
- Generous pension contribution and 30 Days leave plus bank holidays
- A flexible cash pot (4% of base salary) to spend on benefits
- Private health cover and access to Share Schemes
You'll enjoy our dedication to your ongoing personal and professional development. We'll help you perform at your best today, so you can fulfil all your potential in the future.
We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We're an equal opportunity employer and deeply value diversity within our organisation.
We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location is flexible and open to discussion.
The client is at the heart of all we do and you'll be expected to deliver excellent service whilst identifying solutions and strategies to help the clients business prosper. The role is built on a real passion for putting customers first! If you share our passion and recognise the importance of making a difference together, look no further.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
