Job description
Due to retirement of current post holder later in the year we are looking to recruit to head of Nursing for Cancer and Haematology. The Head of Nursing role is a key position within the Divisional Management Team, responsible to the Divisional Director of Professions and Governance with a prime focus on the day-to-day delivery of high standards of patient care across integrated care pathways and services, delivered across the Trust including the community.
The post holder supports the Divisional Director of Professions and Governance and other senior managers in the day to day delivery of the clinical business of the Service, and assumes delegated functions of corporate nursing or midwifery development programmes, nursing recruitment and retention, measuring and improving standards of care and the patient experience, in accordance with agreed objectives, targets, quality standards, controls and resource constraints.
This role incorporates the responsibilities of the Lead Cancer Nurse role to promote and develop a wider vision for cancer care across the trust through collaborative working with key stakeholders, both internal and external. This includes providing senior nursing leadership and clinical expertise to implement new ways of working in order to affect change and influence patient care and responsibility for the Personalised Care portfolio, including national directives to deliver pre-habilitation, Living With and Beyond Cancer initiatives and Person Centred Follow Up.
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream
Post Title: Head of Nursing Cancer and Haematology
Responsible to: Divisional Director Professions and Governance
Professionally Accountable to: Chief Nurse
Grade: Band 8c
Job Summary:
The Head of Nursing role is a key position within the Divisional Management Team, responsible to the Divisional Director of Professions and Governance with a prime focus on the day-to-day delivery of high standards of patient care across integrated care pathways and services, delivered across the Trust including the community.
The post holder supports the Divisional Director of Professions and Governance and other senior managers in the day to day delivery of the clinical business of the Service, and assumes delegated functions of corporate nursing or midwifery development programmes, nursing recruitment and retention, measuring and improving standards of care and the patient experience, in accordance with agreed objectives, targets, quality standards, controls and resource constraints.
This role incorporates the responsibilities of the Lead Cancer Nurse role to promote and develop a wider vision for cancer care across the trust through collaborative working with key stakeholders, both internal and external. This includes providing senior nursing leadership and clinical expertise to implement new ways of working in order to affect change and influence patient care and responsibility for the Personalised Care portfolio, including national directives to deliver pre-habilitation, Living With and Beyond Cancer initiatives and Person Centred Follow Up.
Post holders will demonstrate a highly visible, authoritative and democratic leadership style, which is underpinned by the values of the Trust.
Post holders will deputise for the Divisional Director of Professions and Governance when required.
Key Result Areas & Performance:
- Work with the Divisional management team and service leads to provide professional and clinical leadership to the Division, ensuring that a framework is in place to ensure all nursing, midwifery and AHP staff are appropriately managed and are clinically and professionally developed so that they are, therefore, efficient, effective, engaged and highly motivated.
- In partnership with the Chief Nurse and Clinical Services lead and implement the Trust’s corporate Nursing and Midwifery priorities and strategy.
- Maintain a highly visible leadership profile, undertaking quality rounds and being proactive about engaging with service areas where required.
- Support Matrons to supervise clinical areas requiring special management measures or additional support to ensure that patient safety is maintained and improvement objectives are met.
- Provide Professional supervision to other senior nurses within ACS division , including Head of Nursing for Outpatients and Phlebotomy.
- Work with other health care professionals in the service to ensure safe, effective and professional standards of patient flows, care management and delivery.
- Ensure that patient care is delivered with care and compassion to a high standard, to ensure a positive patient experience and achievement of clinical quality standards as measured through the collection and use of relevant clinical indicators and High Impact Intervention audits.
- Ensure a consistent approach is taken across pathways and services in the Service, so that all clinical staff comply with Trust-wide policies and procedures.
- Ensure all clinical services in the post holder’s portfolio are managed within budget and achieving their key performance indicators.
- Contribute to the development and implementation of the Division’s business plan by contributing to the service and business strategy, including cross-service and external partnership working
- Responsible for the delivery of identified quality and service improvement projects or development programmes that contribute to the modernisation of patient services
- Delivery of the Trust’s Equality and Diversity Strategy in terms of non-medical clinical staff recruitment, retention and development.
- On behalf of the Chief Nurse, to manage the delivery of all nursing or midwifery innovation and development within the division and where relevant, for the Trust.
- Identify and take forward the specific contribution nursing or midwifery can make to the development of the services in the Division, delivery of QIPP and achievement of the cost improvement programme.
- Support the Divisional Director of Professions and Governance and Service Leads in the development and application of systems, control processes and risk management arrangements that ensure full compliance with internal and external governance procedures and to benchmark against best practice requirements.
- Undertaking root cause and trend analyses of selected complaints and adverse incidents, and especially as they relate to nursing or midwifery or other non-medical clinical staff.
- Responsible for ensuring that all other aspects of risk and clinical governance are robustly and effectively managed, especially as they relate to non-medical clinical staff.
- Responsible for the delivery of identified service improvement projects or development programmes that contribute to the modernisation of patient services, providing both professional and clinical advice as necessary
- Where appropriate, support the Divisional Director of Professions and Governance to (a) represent the Trust within the NHS and with partner organisations, (b) work closely with them to institute integrated working in the best interest of patient care, (c) ensure appropriate public and patient involvement in assessing service quality and improvements.
- Develop local systems for gaining patient feedback, responding to adverse outcomes.
- Ensure that patient feedback is acted on effectively, and ensure that learning from complaints and incidents is used to improve services
- Support the development and implementation of education and training programmes within the Trust, especially for nurses and midwives.
- Participate in the Trust on call manager rota.
- Lead the Clinical and non-clinical teams within the post holder’s portfolio, gaining others’ confidence and inspiring engagement with the agenda.
- In conjunction with the Divisional Director of Professions and Governance & Divisional Director of Operations develop the capability and resilience of the management teams by creating appropriate development opportunities.
- Be responsible, where relevant, for the recruitment, management and development of all non-medical staff in the Division and to enable them to deliver a high quality service and to fulfil their individual potential.
- Ensure all staff are fairly and effectively managed so that clinical services have appropriate staffing levels, well managed leave, and up to date mandatory training and appraisals.
- Support the Division in taking a proactive approach towards tackling HR issues including recruitment and retention, labour utilisation and skill mix.
- Ensure that appropriate action is taken to deal with issues of staff discipline, grievance, poor performance and sickness, up to and including dismissal.
- Lead on, develop and maintain an appraisal system for non-medical staff within area of management responsibility in the Division in accordance with the Trust Policy.
- Ensure that appropriate action is taken to deal with issues of staff discipline, grievance, poor performance and sickness, up to and including dismissal.
- As a Trust Manager carry out investigations of staff management issues in other areas of the Trust as requested, and present at meeting held under the trust workforce policies. Chair meetings held under the Trust workforce policies as required.
- Manage budgets for pathways and services within portfolio, including achievement of relevant cost improvement plans, and early identification of cost pressures.
- To ensure thatthe pathways and services achieve contracted activity and access targets.
- To ensure all resources are deployed to achieve best outcome with reference to the Trust and Service Business Plans
- Act as an authorising signatory for Budgets within limits agreed with the Director of Finance and DDPG
- To advise the Divisional management team on trends and variances.
Internally:
Patients, carers and service users.
Divisional Directors
Clinical Leads and other consultant and junior medical staff
Other Divisional General and Deputy General Managers
Heads of Nursing, Senior Nurses and other nursing staff
Service Managers
Heads of Professions and other Allied Health Professional staff
Staff within the Service
Other Divisional and Deputy General Managers and management teams
Heads of Departments
Trust Board, Executive and Management Team
Externally:
All Commissioning bodies
Local Authority
NHS London (Strategic Health Authority)
General Practitioners
Other Local Trusts/Providers
Clinical Networks
Educational Bodies (GKT, Nightingale Institute, etc.)
Voluntary Bodies
Other Relevant External Agencies
NHS Elect