Regional No7 Business Manager South East England
Job description
South East England
Full-Time
Permanent
The importance of your role.
This is your chance to be part of No7 Beauty Company looking after two of our most treasured brands, No7 and Liz Earle. No7 is a brand that leads the market, delivers true innovation and most importantly is loved by customers, all of this makes the brand an integral element of our business. Part of what makes No7 so special is that it has a unique position in the market. It is a brand that makes products accessible to customers that really work and celebrates the wow that products make women feel as a result of using them.
Liz Earle is a brand that lives and breathes the Precious Recipe translating this philosophy into every day actions: We Care More, We Never Settle, We Are One Team. The brand is an ethical, multi award-winning British beauty brand, continually inspired by the island heritage. Colleagues and customers are at the heart of everything and customer care is a critical factor of everything we do.
Our advisors are at the heart of both of our brands and our biggest growth potential is in the experience advisors create for customers, sharing more of our fantastic products and driving brand advocacy. You will be key in unleashing and maximising the potential opportunity that lies in the experience our advisors create for customers. Your role will be to work closely with advisors, stores, areas and regional leaders to maximise the commercial opportunity for our stores. You will provide expert beauty leadership for both brands.
What you’ll be doing day to day.
The role of Regional Business Manager works across the region to support advisors and partner retail leaders to maximise commercial opportunity.
You will lead and support advisors in stores to create fantastic experiences every day for every customer. Responsible for delivering targets across your region, you will work closely with store and area teams helping them interpret targets and achieve them.
You will build great relationships with store, area and regional leaders and support them in agreeing their plans and commitments to achieve their ambition.
How will you do it?
You will spend the majority of your time in stores on counter with the advisors supporting and challenging them in achieving sales and other targets set by the company. You will coach and work alongside your advisors to support them to be exemplar with customer experience giving them feedback and guidance. You are accountable for recruitment into both brands and will need to inspire and motivate your team to deliver great care and sales. You will need to be confident to build brilliant relationships with people at all levels to influence, realise and maintain brand standards.
What you’ll need to have.
We are looking for really great leaders who are beauty advocates and love both our No7 and Liz Earle brands. You will need to have a passion for people and selling. You will have at least 1 year of leadership experience and this will ideally be in a remote management role. You will understand how to inspire, engage and motivate from afar. This is a unique opportunity to work across two iconic brands alongside our store advisor teams, our retailing partners and our brand teams at the support office. You will have experience working in retail environments, leading people and be great at building relationships. You will have the ability to influence others and feel confident in holding the tension with senior leaders of our retail partners. You will be able to analyse targets and results and lead teams of people to achieve them.
Travel will be required.
Full UK Driving License is essential (except for London roles which do not require this)
Fleet Car is provided if annual mileage is anticipated to be above 10,000
