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Job description

To work as a member of the Maternity Unit Administration Team to ensure a service is delivered to clients and health service personnel according to agreed standards.

To participate in providing an efficient, friendly and caring reception service to patients.

Rota - Monday-Friday 10am-2pm

Basse Location: St Mary's Maternity Hospital

Interview Date: TBC

• To provide a reception service for the unit, receiving and assisting clients and visitors.
• To deal appropriately with telephone calls.

Ensure the reception area is kept clean and tidy.

• Process returned post, by using CAMIS and hospital systems to confirm address, GP etc, and redirecting as appropriate.
• To provide a range of clerical duties including: Daily computerised input, photocopying and reporting any issues with IT equipment
• Provide absence cover for clerical support colleagues when necessary.
• To comply with Trust and Departmental Procedures and Policies as recorded and required by service level agreements with clients.
• Attend all relevant training in order to keep up to date with current service developments.
• To comply with the Health and Safety at Work Act, the Data Protection Act and the philosophy of the UHD Trust values.
• Such other duties as may be assigned from time to time by the line manager.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert