Receptionist - Front of House Cardiff, Wales
Job description
Department
Facilities
Location
Cardiff office
Hours
Monday – Friday, 8:00am to 6:00pm (1 hour lunch)
Background
Hugh James is a top 100 UK law firm offering a full range of legal services. The firm’s head quarters is located at Two Central Square in Cardiff. Central Square is Wales’ premier office location in the burgeoning business district of Cardiff.
The office provided a premium environment for clients and staff alike, with a dedicated client floor where we welcome visitors and host events.
The role
An opportunity has arisen for a Receptionist to join the Front of House team. The successful candidate will welcome and deliver a professional, friendly, efficient, first class service to clients and guests visiting the office.
Duties will include:
- Greeting clients upon arrival
- Arranging refreshments for meetings and events
- Ensuring relevant personnel are notified when clients and visitors arrive
- Maintaining the reception areas
- Organising bookings of the client floor meeting rooms
The role will also involve supporting our Business Development and Marketing team in the smooth running of onsite events, sometimes out of hours with the option to earn overtime payments as required by the Department Head.
The successful candidate will be professional in appearance and will have excellent communication skills. They will also be able to demonstrate exemplary customer service skills at all times.
Working hours are 8:00am to 6:00pm, Monday to Friday with an hour for lunch and there is a competitive benefits package on offer.
Qualifications, skills and experience
- Events management experience is desirable
- Previous receptionist experience
- Understanding of the professional service environment
Life at Hugh James
Although our workforce has grown to more than 500, we have retained and nurtured a unique culture which is based on hard work, exceptional talent, ambition, empathy, innovation and good humour. It is those qualities that have helped us grow the business to where we stand today.
Key to our growth strategy to date has been the recruitment and development of great people. This will remain the case as we look forward to the years ahead. Life at Hugh James is vibrant and full of opportunities.
Our culture is friendly and collegiate, but we maintain the professional atmosphere you would expect from a modern, leading law firm. All our staff have access to industry-leading training and mentoring to ensure they reach their potential.
Some of our benefits on offer include:
25 days holiday plus bank holidays
Two Corporate Social Responsibility days
Birthday day off
Death in service equivalent to twice annual salary
Auto enrolment pension scheme
Employee Assistance Programme
Discounts for local businesses
Professional fees paid (subject to requirement for your role)
Employee recruitment incentive scheme
Hugh James is an equal opportunities and disability confident committed employer.
Thank you for taking the time to consider this opportunity. If you have questions, please contact Katie McCarthy.
We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.
