Receptionist

Receptionist Chester, England

The Hotel Chester
Full Time Chester, England 10.56 - 21674 GBP HOURLY Today
Job description

WANTED

Hotel Receptionist

at The Hotel Chester

Who we are...?

The Hotel Chester is a small, independent, and family-owned and run business, established to offer all the comforts and facilities that come with staying in a 1st class apartment with the services of a luxury boutique hotel. Our mission is to WOW our guests, supersede expectations, and to offer this experience at a competitive price. Our apart hotels are relatively small including No.10 Preston & Winckley Stays, allowing us to provide a more personal and tailored experience.

The role...

This is a key position within the hotel as reception is the first point of call for every guest and we will be looking at the successful candidate to have the following attributes.

  • Previous Front Office experience in Reception
  • Excellent customer service skills
  • Excellent telephone manner
  • Excellent Sales techniques
  • Excellent attention to detail

Job Description...

  • Welcoming and directing guests in person, via email, and over the telephone.
  • Checking guests in and out of the hotel with the use of a property management system
  • Processing charges and payments
  • To work as a team with the rest of the department and throughout the hotel
  • Processing reservations and sending detailed confirmations
  • Checking the day-to-day arrivals to make sure those bookings are correct
  • Responding to emails
  • Maintaining filing systems and ensuring correspondence is accurately filed and completed on a daily basis.
  • Checking apartments before guests arrive.

Job Type: Permanent

Salary: £10.42 per hour

Job Type: Permanent

Salary: £10.42 per hour

Benefits:

  • Employee discount
  • Wellness programme

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Weekend availability

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Chester, CH1 1DE: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Receptionist
The Hotel Chester

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