Job description
- Providing a warm welcome to visitors in the village reception, ensuring they sign in and refreshments are offered
- Answering incoming calls to the village reception, directing calls as appropriate and ensuring message are relayed
- Dealing with queries from residents - reporting these as required
- Receiving money from residents and their families for sundry items, providing receipts and confirming payments as required
- Ensuring the display information board is kept up to date
- Managing incoming and outgoing post, ensuring all correspondence is dealt with promptly and any outstanding items are reported to the Administrator
- Ensuring bookings are made and records are updated such as restaurant bookings, maintenance and transport requests
- Ensuring office supplies are maintained and any issues with equipment are reported or call outs are made
- Maintaining and updating records such as master copy forms, room status reports and the Village residents list
- 28 days holiday
- Paid breaks
- Hot meal provided on a 12-hour shift
- Comprehensive induction, on-going training and development and options for internal apprenticeship schemes
- Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number
- Additional health & wellbeing tools including Be Me App, Healthy Minds, Gym Pass & discounted health assessments
- NEST workplace pension, life assurance & bereavement support
- Healthcare Insurance Cash plan (after 18 months’ service) giving you the ability to claim on everyday treatments like dental, optical and private prescriptions
- My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing
- Wagestream – Access your income before pay day, if and when you need it
Only available to permanent employees where Healthroster is used. The above benefits are for permanent employees only - please speak to us about the benefits available for bank workers.
Registered ‘Outstanding’ with CQC, our 30 bed care home at Richmond Northampton offers nursing and dementia care in a bright, and beautifully presented environment. Residents have a private en suite bedroom with modern profiling bed and are encouraged to bring favourite possessions and furniture. We have received fabulous reviews and a consistently high rating on the independent website carehome.co.uk.
Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.