Receptionist

Receptionist London, England

Thistle
Full Time London, England 18498 - 20910 GBP ANNUAL Today
Job description

Advert Reference: 3532177

Receptionist

Contract Type - Permanent
Flexible hours per week

Employment Type - Flexible

Bloomsbury Park is a 95 bedroom hotel located in a great position on Southampton Row, between Covent Garden, Russell Square and Holborn, it's a bit of a hidden gem. The small team at this hotel work very closely to ensure that they become famous for great service and a warm welcome in the heart of London.



The Role

As Front of House Team Member you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times. Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.



What we look for

  • Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
  • Comfortable in a front line role facing the public
  • Empathetic and able to build relationships
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Demonstrable desire to pursue a hospitality career
  • Able to work effectively as part of a team
  • Previous experience in a fast paced service environment


What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Apprenticeship (from Level 2 to Level 5)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more!

Receptionist
Thistle

https://www.clermonthotel.group
London, United Kingdom
Gavin Taylor
$100 to $500 million (USD)
1001 to 5000 Employees
Subsidiary or Business Segment
Hotels & Resorts
2013
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