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Job description

We are looking for a Receptionist to join our friendly team at East Brighton Community Mental Health Centre (EBCMHC).

The role will be Tues/Weds/Thurs 8.30am-5pm (3 days - this is not negotiable) on our main reception at EBCMHC. There is a second receptionist who works alongside this post during the busiest hours of 10am-2pm. This is a busy role and will encompass tasks such as; greeting visitors, checking in appointments, phone calls, emails, deliveries, post, unlocking & locking up etc.

Full training will be given for this post.

We welcome applications from anyone who can demonstrate the skills required to maintain a high standard of wok in a fast paced and busy environment.

• Handling reception and various tasks as stated above
• Referring to 'Carenotes' to checking client appointments when needed
• handling room bookings for the building and resulting issues
• Working on multiple systems
• Wellbeing resources available for staff to access
• Comprehensive induction and mandatory training package
• Access to development opportunities
• Regular supervision and appraisal

The receptionist will be working in this post on Tuesdays/Wednesdays and Thursdays 8.30am-5pm. This will include daily liaison with a wide range of staff at all levels and regular contact with people who use our services and their carers. They may occasionally be distressed or aggravated.

to provide a comprehensive range of reception duties. To liaise with other departments and services to respond effectively to enquiries from the general public, service users, staff and other agencies. to consistently deliver a client focused service which promotes good customer service and effective working relationships.