receptionist Telford, England
Job description
We are seeking Casual Receptionists to join our reception teams at our 3 hotels in central Telford (Holiday Inn, Ramada and International Hotel). Offering exceptional customer service checking in guests to the Hotels, you will be required to deal with a number of queries both face to face and on the telephone. You must be able to think on your feet whilst offering a professional and friendly service to both internal and external contacts
Employed on an as and when required/zero hours basis as to business requirements, flexibility is essential as the role will include weekdays, weekends and bank holidays.
Responsibilities include:
- Carry out all Reception duties to brand standard
- Ensure that all internal and external messages received are passed on accurately and as quickly as possible
- Deal with credit transactions in accordance with company policy
- Behave in a professional, friendly and hospitable manner to all guests, customers and staff
Skills/Experience Required:
- Experience of working in a Hotel Environment
- Knowledge of using Opera Reservations system (desirable)
- Proficient in Microsoft office packages
- Outstanding customer service skills
- Ability to multitask
- Willing to learn the use of new software packages used by the company
Benefits:
- Up to £10.42 per hour
- Free on-site parking
- Free leisure club membership*
- Reduced hotel rates*
- Free & confidential employee support helpline to help you deal with whatever life throws at you
- (*Subject to a qualifying period)
Southwater Event Group comprises of 3 hotels (Holiday Inn Telford-Ironbridge, International Hotel Telford, Ramada Telford-Ironbridge), The International Centre, Telford and StagecraftUK events production.
If you are not contacted within 3 weeks of submitting your application, you may assume you have not been selected for interview. Due to the volume of applications we receive, a letter of regret will not be sent to you.
For information on how applicant data is stored and processed, please see our Job Applicant Privacy notice which can be found on the careers page of our website.
Job Type: Zero hours contract
Salary: Up to £10.42 per hour
Benefits:
- Company pension
- Employee discount
- Gym membership
- On-site parking
Ability to commute/relocate:
- TELFORD: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: CASRECHI
