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Why choose us?

Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050.

What's in it for you?

• 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
• Hybrid working options.
• Enhanced Maternity and Adoption leave.
• 24/7 free and confidential employee assistance service.
• Medicash health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP.
• Access to our Share Incentive Plan which allows you to become a shareholder in a tax-efficient way and benefit from the success of the company
• Life Insurance (4 x annual salary)
• Pension matching scheme (up to 5% of salary)
• Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support.

What's the role?

The role is to manage reception at our Glasgow Head Office; greeting visitors, accepting calls and handling all hotel/transport bookings and any associated administration duties. You will ensure that all processes and procedures within the facility are adhered. You will also be the first point of contact for visitors so must always present a professional image of the business.

Work Schedule - This is a 6 month fixed term position with possibility of extension for the right candidate. Monday to Friday covering 41.25 hours per week between the hours of 7.45am and 5pm

Key responsibilities:

• Meeting and greeting clients/visitors to the office and announcing them appropriately
• Maintain security by following company procedures and controlling access by issuing access cards/visitor passes when necessary
• Notify company personnel of a visitor’s arrival
• Providing a professional telephone manner when answering calls and transferring to the correct department
• Sorting and distributing all post and ensuring it is given to the correct recipient
• Completing all office checks on a daily basis to ensure high standards are met and everything is in working order
• Ensuring the Reception and meeting rooms are kept tidy at all times
• Arranging and booking meeting rooms when required
• Arranging lunch for clients/visitors when required
• Co-ordinate travel and accommodation for senior management, engineers & staff on all sites when required
• Assisting IT by ensuring that new starters receive all equipment by their start date
• Recording what IT stock has been provided to employees
• Arranging collection of equipment for leavers when required by HR/IT
• Assisting all other departments with tasks if/when required
• Raising and receipting purchase orders to ensure payments are made on time for various departments
• Arranging couriers
• Ordering corporate stationary and office supplies
• Contract filing
• Support Facilities where required to enable contractors to carry out works.
• Support Facilities in carrying out fire alarm checks.
• Creation and allocation of access cards for employees.
• Ensuring that your personal, and Reception mailbox are checked on a regular basis and queries are dealt with in a timely manner
• Undertaking any other duties requested by the facilities manager
• Ensuring that all spreadsheets are updated and hold accurate information
• Any other ad hoc tasks as required by the business

To be considered for this role, we would love you to have:

• Proficiency in the use of Microsoft Office packages (specifically Excel).
• An excellent telephone manner and professional approach.
• The ability to organise and prioritise workload.
• Communication Skills - The ability to communicate effectively both orally and in writing across all levels of the business
• Professionalism – Competent, reliable, honest and have a positive attitude

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