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Receptionist

Right now we are looking for a Receptionist to join our team at our new Stafford Fulfilment Centre

The Role:
As the Receptionist, you will be responsible for delivering a proactive and effective customer service to visitors arriving at our Stafford Fulfilment Centre

Key Responsibilities:

• Greeting visitors, providing face to face and remote information and signposting
• Book in, amend and cancel all meeting room requests and preparing meeting rooms in line with SFC procedures ensuring optimum efficiency
• Ensure that all correspondence (emails and letters) are responded to and/or redirected accordingly
• Answering incoming telephone calls, ensuring calls are redirected accordingly
• Maintain office security by following safety procedures and controlling access via the reception desk
• Receive, sort and distribute daily post and deliveries
• Order stationary, printer cartridges, and other consumables for the office and ensure an accurate inventory of stock
• Provide administration support to the SFC
• Ensure the reception area are kept neat and tidy
• Maintain and update SFC JAM page, Facebook groups with Pets at Home Group and local communications
• Supporting with the induction preparation for new colleagues joining the SFC, including facilities orders, printing interview/onboarding packs and preparing paperwork, communication with the relevant departments on attendance lists.
• Organising and despatching uniform to new and existing colleagues, maintain uniform database and tracking system & liaise with uniform suppliers on orders and invoices
• Manage and upkeep of colleagues registers applications for car sharing
• Update signage live screens with communications from the SFC including new starter and birthday celebrations

What you’ll get in Return:

• Attractive rates of pay
• Holidays – 33 days inclusive of bank holidays, rising to 36 days after two years’ service, dependant on shift pattern
• An extra day’s holiday when it’s your birthday
• Stakeholder pension plan
• Personal Health Insurance scheme (if in Pension Scheme)
• Life assurance
• 20% Pets at Home discount scheme after 12 weeks service
• Pets at Home “Treats” voluntary benefits package

About us:
We’re not just another retailer. So, this is not just another distribution centre. Where pets come first, we also look after our customers and our people, ensuring everyone enjoys a good experience with Pets at Home.
But don’t take our word for it. We were voted 5th in the Great Place to Work UK Best Workplaces Large Category 2018 and we were put there by our people who like how much fun it is work here, how much opportunity there is for personal growth and how we all like to give something back.
Along the way, they get to enjoy all the training and development they need to succeed. Plus, a comfortable, dynamic working environment that also has computer workspaces, communication zones and our own canteen.
Our colleagues live and breathe the Pets at Home values, bringing them to work every day to deliver for our customers. The teams within our distribution centres play a vital role by ensuring our stores are stocked with exactly what they need, when they need it.