Job description
An exciting opportunity has arisen at Fernlea care home! We are looking for an experienced receptionist to join our team.
Working: 8.5 Hours per week on a sunday
Must be flexible
Your Role
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
The job role:
- Handling of general phone, mail and email queries, call screening.
- Diary management, appointment making
- Adhoc duties as required buy the manager
Our ideal Receptionist will have the following skills and values:
- Experience of front of house duties.
- Caring nature.
- Strong communication skills.
- Ability to work as part of a team and individually.
- Flexibility and be able to adapt to the needs of Residents.
- Excellent time management skills and ability to multitask and prioritise
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organisational and planning skills
- Excellent with computers, IT and software packages
You will need to be:
- Highly motivated with a desire to succeed
- Confident and effective communicator
- A flair for building effective relationships with both new and existing colleagues.
- Tech savvy, organised and highly efficient
- A fast learner
- Enthusiastic and positive attitude, calm under pressure.
- A creative mind with an ability to suggest improvements.
- Ability to maintain complete confidentiality.
- Ability to manage workload efficiently
About us
We are a successful family owned business which has provided care to older people and adults for over 25 years. Our success has been based around our philosophy of providing high quality care to our residents in places they are proud to call home.
All applicants will be subject to satisfactory references and all employees are checked against the Disclosure & Barring Service (DBS).
Job Types: Part-time, Permanent
Part-time hours: 8.5 per week
Salary: From £10.60 per hour
Benefits:
- On-site parking
Schedule:
- Day shift
Work Location: In person