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Are you our next friendly, efficient and motivated Receptionist?

If you get a thrill from being the friendly face of the hotel and take pride as the first line of contact, then you'll be a great fit in our customer-facing reception team. We're looking for someone who excels at creating a fantastic customer experience. Well-presented with outstanding communication skills, you have an excellent phone manner and a passion for great service. A can-do attitude and experience working within the hospitality industry would put you in a strong position.

Your role will involve working as part of the team to deliver high quality service for all guests and visitors to the hotel, including dealing with enquiries and answering phones efficiently. You'll also be responsible for daily banking and working with our hotel booking and CRM databases. Confident and quick to learn about the hotel, you'll be confident upselling its amenities.

What we offer

• £11 per hour
• 100% service charge, up to approx £2000 per year
• Attractive staff uniform
• Flexible working pattern
• Training and development opportunities including SVQ’s and professional qualifications
• Staff meals
• Discounted rates across our group of hotels for accommodation and food beverage for you and your friends family
• Personal membership to Perkbox offering a range of offers and discounts
• Pension
• Long Service Recognition
• Pet Bereavement Day
• Contribution towards driving lessons
• Charitable fund raising matched up to £250
• Paid day off on your birthday each year

Are you looking to move to the beautiful West Coast of Scotland?

Then we want to work with you!

A gateway to the best of the west, Oban is fortunate to have daily trains to Glasgow, a direct bus service to Fort William and frequent ferries to Herbidean islands near and far. Still, travelling times can be long and journeys can be affected by weather, so life here suits those seeking to explore Scotland at a slower pace.

The town itself attracts visitors looking to wander its castles, gardens and beaches. They also come to sample the best of the town's distillery, cafes and restaurants, which are just as popular with locals. With so much on offer in such a picturesque location, life hits full throttle in the summer months, then settles down in the winter.

Year round, the views across to the Isles of Mull and Kerrera, as well as the Firth of Lorne, are unbeatable. On the edge of the esplanade, Oban Bay Hotel sees its fair share of spectacular sunsets - it really makes you stop and think about what a stunning part of the world you live in.

Three reasons to choose a career with Crerar Hotels

Scotland provides a sought-after quality of life, ideal for outdoorsy types. Urbanites may find there are limitations, with reduced public transport, small local shops and occasionally - the ultimate modern hardship - patchy phone signal. But those who take that in their stride find that they discover true peace and quiet, wake up to incredible scenery and have Scotland's natural larder to feast on daily.

We always aim to progress staff internally where possible, which means a number of our team have been with us long-term. They've chosen to make a life in one (or more!) of our locations, building themselves a varied career in the Scottish hospitality industry.

We share the spirit of Scotland through our values. We take pride in providing a truly authentic experience; we're warm in personality, curious to get to know our guests and confident in sharing our knowledge. We take what we do seriously, but our humour means we also see the lighter side. Above all, we're comfortable saying, "we are who we are!"