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Job description

We are currently seeking aPart-time Receptionistwithin our busy Reception Hub based at Great Yarmouth and Waveney Acute Services, Northgate Hospital. The ward is an 18 bedded unit with an attached 136 Suite. We also house the Crisis Resolution and Home Treatment within the Unit.

This is aFixed-term position for 6-months,15 hours per week, in the Reception area of the Unit, with working hours between 09:00 to 12:00, Monday to Friday.

• You will be the first point of contact within the Unit and will be expected to demonstrate effective team work skills. The role will include call handling, greeting visitors, scanning documents and other administrative office duties including reception work.
• You are also required to complete day to day operational tasks such as alarm testing, issuing badges, logging maintenance work.
• You will be required to demonstrate exceptional interpersonal and customer service skills. Knowledge of the Trust system Lorenzo would be an advantage.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

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