receptionist Darlington, North East England, England
Job description
We're recruiting a receptionist!
Middleton St George Dental Care is looking for a full-time receptionist to join our expanding team. This person needs to be a bubbly proactive team player and passionate about providing all patients exceptional customer service and offering a 5-star concierge-style service to all our customers.
What’s the practice like?
We are a busy, fully private, 3- (soon to be 4/5) surgery practice situated in a village, with on-site parking.
The practice has recently been refurbished, is currently being extended and is a stunning environment to work in.
We are fully digital and use the latest technology such as intraoral scanners, CBCT scanner, digital X-rays, 3D printing etc.
Our vision is to help our patients achieve dental health for life; to do this we strive to provide a comfortable, pain-free experience with personalised customer service.
The role?
We are looking for an outgoing individual who enjoys and interacting with people and can provide outstanding customer service.
The position is full-time - 45hrs per week plus occasional Saturdays.
The key requirements for this role:
· Extremely clear and concise communication skills to be able to deal with all customers on the telephone and in person.
· The ability to always maintain a professional image.
· A methodical approach and extremely well-organised to perform this role to a high standard.
· You must be able to work calmly under pressure, prioritising the work to ensure deadlines are met.
· Providing bespoke customised service to each patient to ensure that they have the right knowledge and support to assist with their treatment.
· Taking money from patients for treatment and chasing payments if required
· Proactive diary management arranging and rearranging appointments as appropriate.
· Good administration skills to ensure all correspondence is completed as needed.
Does this appeal to you?
If so, please email Janine Kidd, Practice Manager at: [email protected] Please include your CV and a cover letter - we look forward to hearing from you.
Job Types: Full-time, Permanent
Salary: Up to £28,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
- Receptionist: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
