Receptionist Sheffield, England
Job description
Spa Naturel Fitness offer services from relaxing Spa days with Treatments to Memberships for all. Located in Mercure St Pauls Hotel and Spa, we provided a tranquil environment for those who need to take a moment away from the mayhem of city Life. The reception are the first impression a guest will have upon arrival at the hotel’s Spa facilities so providing a warm, friendly, helpful welcome is extremely important.
Are you passionate about providing outstanding customer service?
Do you enjoy working in a customer-facing role?
Then we might be the place for you!
We are seeking a friendly, charismatic and outgoing individual to join our team as a Receptionist. The Receptionist will be responsible for greeting guests warmly, provide well-informed check-ins and tour around the Spa facilities for all guests to a high standard, and answering guest concerns or questions and if required direct them to the appropriate department. We are looking for an individual who is passionate about providing excellent customer service.
Responsibilities:
- Meeting and greeting our guests and members whilst also making repeat and new bookings.
- Answer phone calls and emails.
- Supports with membership sales, membership enquiries, spa sales and spa enquiries
- Using computer software to schedule Spa days and treatment bookings effectively.
- Responsible for handling cash, cashing up at the end of a shift.
- Opening and Closing the facilities to allow for smooth daily operation.
Job Types: Full-time, Part-time
Part-time hours: 16 - 40 per week
Salary: £9.50-£10.00 per hour
Benefits:
- Discounted or free food
- Flexitime
- Gym membership
Schedule:
- 8 hour shift
- Flexitime
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (required)
Work Location: One location
