Receptionist Northampton, England
Job description
Job Number 23113405
Job Category Rooms & Guest Services Operations
Location Delta Hotels Northampton, Eagle Drive, Northampton, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Reception associates provide exceptional standards of hospitality ensuring memorable and unique experiences are always provided to all our guests both in person and virtually.
You will be perfectly positioned at the centre of the hotel operations and empowered to create those unforgettable WOW moments that encourage and promote Marriott Brand Loyalty which is critical in supporting our overarching vision and mission.
Specific duties include:
- Providing a warm welcome to guests, answering questions about products & services where necessary in person and via telephone.
- Pre arrival planning and check in / check out using Front Office systems (Opera)
- Ability to communicate across all departments confidently and in an efficient manner
- Report any maintenance and security issues as appropriate
- Process payments
- To assist guests with all their requests, queries and challenges in a proactive and responsible manner
In return, we offer fantastic benefits including:-
- World class training programmes and opportunity to grow and develop
- Global Hotel discount scheme across all Marriott brands
- Competitive pay for every hour worked & potential incentives
- Wellness programmes
- Free parking
- Uniform and meals on duty
- Discounts and much more…
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World ™ at Delta Hotels.
