receptionist Newcastle upon Tyne, England
Job description
A friendly and professional greeting is essential in making visitors feel comfortable and welcome when they arrive at our Hospices. We're looking for a Receptionist for our Newcastle Hospice to provide just that!
Title: Receptionist
Salary: Marie Curie Pay Scale Band 2 (Aligned with Agenda for Change)
Hours: Full & Part Time applications will be considered
Contract Type: Permanent
Based: Newcastle Hospice
Closing date: 16th July 2023
Interview date: TBC
What we are looking for:
- Significant Receptionist experience
- Experience within a customer service setting is desirable
- Ability to communicate with empathy and humility when dealing with visitors, patients and families
- Comprehensive knowledge of Microsoft Office
What’s in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working
As a Receptionist, you will play a key part in making sure that all visitors experience our friendly atmosphere from the moment they arrive. You will be the first point of contact that a visitor meets and will have the chance to present the hospice in the best light from the earliest opportunity.
You would be receiving phone calls, transferring the caller to the appropriate extension and taking messages as well as providing admin support. You will ensure confidentiality of patients, staff and visitors details at all times.
You may also spend time receiving donations and gifts at the hospice, dealing with them appropriately, occasionally booking transport, and ensuring the reception and surrounding areas are clean, tidy, and clear at all times.
The successful candidate will be required to provide additional support to hospice administration as and when required.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
This role will be subject to receiving a satisfactory Standard criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
