Receptionist Manchester, England

Full Time Manchester, England 22000 - 24000 GBP ANNUAL Today
Job description

MAPP is the UK’s leading specialist in commercial property and asset management, with over £25bn of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0 and V3.0 versions of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

Let’s be honest, most job descriptions read like a recipe without a clear picture of what the final product looks like; so you see a list of ingredients without the image of what it looks like. We want to give you a picture of who we are and the role we are looking to fill and if this sounds exciting and you would like to join us; do apply.

So much of the world of work is about values and culture. We want to work with people who are awesome, in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort and hard work. At MAPP, we work towards making this all happen and to be a great place to work.

We are a values driven organisation, you can see that because of our decision to become a B Corp (and the largest real estate consultancy in the UK to do so). We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing and have done so for the last 5 years. We promote on average about 10% of our office based roles in a year. We have fun together with events and opportunities to connect, grow and learn with study days as well as giving back to our communities with charity days and fundraising events.

This role gives you the opportunity to be a part of all of this and we would love you to apply. We know that some individuals don’t apply for a role unless they feel that they fit 100% or cover everything. If you would like to work with us and feel that you can do much that this role requires, even if you are not quite 100% there, please give it a go and apply. We are always on the lookout for great character, that is what makes us MAPP people, and if that is you, we would love to meet you!


Receptionist - Bauhaus, Manchester


Site - regional

Who Does This Role Report Into?

Building Manager

Role Summary

Purpose and Scope

The Receptionist functions as the front line for MAPP for a building, assisting in all aspects of service delivery, supporting the Building Manager and Senior Management team. The Receptionist will be based in and be directly responsible for ensuring that the highest standards of management, maintenance and service are maintained, whilst having due regard to expenditure and current legislation.

The Job Description elaborates on the details.

Skills (People & Technical)

Strong Customer Service Skills

Time management & Excellent organisational skills

Excellent organisational skills and strong interpersonal skills, and ability to build rapport with people from all walks of life.

Able to use own initiative

Effective PC skills, including working knowledge of Microsoft and Google packages

Pro-active, flexible attitude to changes in the company, IT systems and the role

Values & Behaviour

Exhibition of MAPP Values
Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable

Self-management, including showing initiative, being proactive and meeting deadlines.

Embracing change including technology

Engaging with the big picture.

Great service delivery, including working in partnership with internal and external individuals and good written and verbal communication.

Achieving results and prioritising work.

Innovative solutions and problem-solving.

Developing self and others, with willingness to learn.

Level of Experience / Certifications

Experience of working in a similar role
Customer service experience

Salary Range (Based on Experience)

£22,000 - £24,000 dependant on experience

London, United Kingdom
Nigel Mapp
$5 to $25 million (USD)
201 to 500 Employees
Company - Private
Real Estate
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